- Errors..... NVDCRT40.EXE and XCOHSERV.EXE did not load
- Posted by johnlairdharkness on October 27th, 2005
Sorry I am a novice,
I cannot shut down, or restart my computer - these error message show up
when ever i try. Also, Norton internet anti virus says they are trying to
conect to an external source and should be blocked!
what are they?
NVDCRT40.EXE and XCOHSERV.EXE
I searched on my copmputer for these files.... it came up with these two:
NVDCRT40.EXE-0AF43DCC.pf
XCOHSERV.EXE-2D8C02D7.pf
both are there and seem ok??? both are in the prefetch folder.
What can I do to get rid of these
Also, itunes will not open up - linked to these errors? I have tried
uninstalling and reinstalling i tunes! No help!
PLease help!
Thank you
--
Thanks
John
- Posted by Thomas Wendell on October 27th, 2005
Most likely malware or virus..
Try online scanners..
for example
http://www.pandasoftware.com/products/activescan
http://security.symantec.com/sscv6/d...d=ie&venid=sym
--
************************************************** ****
Most learned on these newsgroups
Tumppi, Helsinki, FINLAND
(translations from/to FI not always accurate)
************************************************** ****
"johnlairdharkness" <johnlairdharkness@discussions.microsoft.com> kirjoitti
viestissä:0489FAA7-3D20-401A-AC06-FA64FBB91B02@microsoft.com...
> Sorry I am a novice,
>
> I cannot shut down, or restart my computer - these error message show up
> when ever i try. Also, Norton internet anti virus says they are trying to
> conect to an external source and should be blocked!
>
> what are they?
>
> NVDCRT40.EXE and XCOHSERV.EXE
>
> I searched on my copmputer for these files.... it came up with these two:
> NVDCRT40.EXE-0AF43DCC.pf
> XCOHSERV.EXE-2D8C02D7.pf
> both are there and seem ok??? both are in the prefetch folder.
>
> What can I do to get rid of these
>
>
> Also, itunes will not open up - linked to these errors? I have tried
> uninstalling and reinstalling i tunes! No help!
>
> PLease help!
> Thank you
> --
> Thanks
> John
- Posted by Ted Zieglar on October 27th, 2005
No need to apologize for being a novice. Nobody comes out of the womb with a knowledge of computers.
To answer questions like 'what are NVDCRT40.EXE and XCOHSERV.EXE' you search for them on the internet with a search engine, like Google or MSN.
Since both of these terms produce zero results when searching the internet, that is a sure sign that they are almost certainly part of a virus or spyware. Which is another way of saying your computer is infected.
You need to remove this malware completely, which won't be easy. Since you own a Symantec product (Norton Antivirus) you may as well start by asking Symantec technical support for help. If they can't help, you may be looking at wiping your hard disk and starting over.
Don't let this happen to you again. Start reading here:
"Protect Your PC"
http://www.microsoft.com/athome/secu...2/Default.mspx
Ted Zieglar
"johnlairdharkness" <johnlairdharkness@discussions.microsoft.com> wrote in message news:0489FAA7-3D20-401A-AC06-FA64FBB91B02@microsoft.com...
> Sorry I am a novice,
>
> I cannot shut down, or restart my computer - these error message show up
> when ever i try. Also, Norton internet anti virus says they are trying to
> conect to an external source and should be blocked!
>
> what are they?
>
> NVDCRT40.EXE and XCOHSERV.EXE
>
> I searched on my copmputer for these files.... it came up with these two:
> NVDCRT40.EXE-0AF43DCC.pf
> XCOHSERV.EXE-2D8C02D7.pf
> both are there and seem ok??? both are in the prefetch folder.
>
> What can I do to get rid of these
>
>
> Also, itunes will not open up - linked to these errors? I have tried
> uninstalling and reinstalling i tunes! No help!
>
> PLease help!
> Thank you
> --
> Thanks
> John
- Posted by johnlairdharkness on October 27th, 2005
I did as you both suggested, I used all of the programs you suggested for all
of the problems.... adware, malware, spyware and virus.
Each program found things that were problems - so I sorted them out
But the smae problems keep occuring....
NVDCRT40.EXE and XCOHSERV.EXE still do not load?? They stil lcause my
computer to not shut down or restart.
It looks like the programs I ran worked a little - but not completely!!
I ran; Norton Antivirus, Norton Internet Security, Spy Bot, Ad-aware, and
teh two programs found here
http://www.pandasoftware.com/products/activescan
http://security.symantec.com/sscv6/d...d=ie&venid=sym
What now?
--
Thanks
John
"Ted Zieglar" wrote:
> No need to apologize for being a novice. Nobody comes out of the womb with a knowledge of computers.
>
> To answer questions like 'what are NVDCRT40.EXE and XCOHSERV.EXE' you search for them on the internet with a search engine, like Google or MSN.
>
> Since both of these terms produce zero results when searching the internet, that is a sure sign that they are almost certainly part of a virus or spyware. Which is another way of saying your computer is infected.
>
> You need to remove this malware completely, which won't be easy. Since you own a Symantec product (Norton Antivirus) you may as well start by asking Symantec technical support for help. If they can't help, you may be looking at wiping your hard disk and starting over.
>
> Don't let this happen to you again. Start reading here:
>
> "Protect Your PC"
> http://www.microsoft.com/athome/secu...2/Default.mspx
>
> Ted Zieglar
>
> "johnlairdharkness" <johnlairdharkness@discussions.microsoft.com> wrote in message news:0489FAA7-3D20-401A-AC06-FA64FBB91B02@microsoft.com...
> > Sorry I am a novice,
> >
> > I cannot shut down, or restart my computer - these error message show up
> > when ever i try. Also, Norton internet anti virus says they are trying to
> > conect to an external source and should be blocked!
> >
> > what are they?
> >
> > NVDCRT40.EXE and XCOHSERV.EXE
> >
> > I searched on my copmputer for these files.... it came up with these two:
> > NVDCRT40.EXE-0AF43DCC.pf
> > XCOHSERV.EXE-2D8C02D7.pf
> > both are there and seem ok??? both are in the prefetch folder.
> >
> > What can I do to get rid of these
> >
> >
> > Also, itunes will not open up - linked to these errors? I have tried
> > uninstalling and reinstalling i tunes! No help!
> >
> > PLease help!
> > Thank you
> > --
> > Thanks
> > John
>
- Posted by Ted Zieglar on October 27th, 2005
Reformat and clean install.
--
Ted Zieglar
"You can do it if you try."
"johnlairdharkness" <johnlairdharkness@discussions.microsoft.com> wrote in
message news:8B9A128D-8462-40E4-BBE3-31BC18288506@microsoft.com...
> I did as you both suggested, I used all of the programs you suggested for
all
> of the problems.... adware, malware, spyware and virus.
>
> Each program found things that were problems - so I sorted them out
>
> But the smae problems keep occuring....
>
> NVDCRT40.EXE and XCOHSERV.EXE still do not load?? They stil lcause my
> computer to not shut down or restart.
>
> It looks like the programs I ran worked a little - but not completely!!
>
> I ran; Norton Antivirus, Norton Internet Security, Spy Bot, Ad-aware, and
> teh two programs found here
> http://www.pandasoftware.com/products/activescan
> http://security.symantec.com/sscv6/d...d=ie&venid=sym
>
>
> What now?
>
>
> --
> Thanks
> John
>
>
> "Ted Zieglar" wrote:
>
> > No need to apologize for being a novice. Nobody comes out of the womb
with a knowledge of computers.
> >
> > To answer questions like 'what are NVDCRT40.EXE and XCOHSERV.EXE' you
search for them on the internet with a search engine, like Google or MSN.
> >
> > Since both of these terms produce zero results when searching the
internet, that is a sure sign that they are almost certainly part of a virus
or spyware. Which is another way of saying your computer is infected.
> >
> > You need to remove this malware completely, which won't be easy. Since
you own a Symantec product (Norton Antivirus) you may as well start by
asking Symantec technical support for help. If they can't help, you may be
looking at wiping your hard disk and starting over.
> >
> > Don't let this happen to you again. Start reading here:
> >
> > "Protect Your PC"
> >
http://www.microsoft.com/athome/secu...2/Default.mspx
> >
> > Ted Zieglar
> >
> > "johnlairdharkness" <johnlairdharkness@discussions.microsoft.com> wrote
in message news:0489FAA7-3D20-401A-AC06-FA64FBB91B02@microsoft.com...
> > > Sorry I am a novice,
> > >
> > > I cannot shut down, or restart my computer - these error message show
up
> > > when ever i try. Also, Norton internet anti virus says they are trying
to
> > > conect to an external source and should be blocked!
> > >
> > > what are they?
> > >
> > > NVDCRT40.EXE and XCOHSERV.EXE
> > >
> > > I searched on my copmputer for these files.... it came up with these
two:
> > > NVDCRT40.EXE-0AF43DCC.pf
> > > XCOHSERV.EXE-2D8C02D7.pf
> > > both are there and seem ok??? both are in the prefetch folder.
> > >
> > > What can I do to get rid of these
> > >
> > >
> > > Also, itunes will not open up - linked to these errors? I have tried
> > > uninstalling and reinstalling i tunes! No help!
> > >
> > > PLease help!
> > > Thank you
> > > --
> > > Thanks
> > > John
> >
