Tech Support > Microsoft Windows > Performance/Maintainence > The exception unknown software exception (0xc0000409) occurred in
The exception unknown software exception (0xc0000409) occurred in
Posted by Allan on November 13th, 2007


Hi,
I am running a Windows XP Professional Version 2002. Service Pack 2. I have
recently starting to get the above error and I cannot get rid of it. I have
virus scanned, adware/malware scanned and updated my machine from Microsoft
site, however the above error keeps on returning.

Any assistance gratefully received.

regards

Posted by Ka2H on November 13th, 2007


"Allan" wrote:

From a search on the Microsoft.com,

http://search.microsoft.com/results.... t=1&FORM=PPME

you will see a number of cases reported on error 0xc0000409, apparently
caused by various problems. Check the Event Viewer (Start - Control Panel -
Administrative Tools - Event Viewer, Application - and System logs) for any
errors pointing towards the cause of your case.

The Microsoft article "MS05-005: Vulnerability in Microsoft Office XP could
allow remote code execution":

http://support.microsoft.com/kb/873352/en-us

addresses some issues leading to error 0xc0000409, however may the article
not apply to your case.

Regards,
Ka2H

Posted by Ka2H on November 13th, 2007


"Allan" wrote:

From a search on the Microsoft.com,

http://search.microsoft.com/results.... t=1&FORM=PPME

you will see a number of cases reported on error 0xc0000409, apparently
caused by various problems. Check the Event Viewer (Start - Control Panel -
Administrative Tools - Event Viewer, Application - and System logs) for any
errors pointing towards the cause of your case.

The Microsoft article "MS05-005: Vulnerability in Microsoft Office XP could
allow remote code execution":

http://support.microsoft.com/kb/873352/en-us

addresses some issues leading to error 0xc0000409, however may the article
not apply to your case.

Regards,
Ka2H

Posted by Allan on November 14th, 2007


Thank you for the swift response. I will follow the advice posted this evening.

regards

Allan


Posted by Allan on November 14th, 2007


Thank you for the swift response. I will follow the advice posted this evening.

regards

Allan