- Explorer.exe repeatedly quits unexpectedly in Windows XP
- Posted by Eddie on April 19th, 2006
I'm using Windows XP Professional ver 5.1 with SP2 installed on it. I
recently got hotfix "Cumulative security update for Internet Explorer". Now
everytime my windows starts and I go to my C drive, an error occurs that
"Explorer has encountered a problem and needs to close. We are sorry for the
inconvenience." My explorer restarts and I lose some of systray icons. I read
article ID: 883791, but it did not help me because in my Regedit there is no
folder called "Explorer" under category "Policies". I even do not have
"UseDesktopIniCache" key in Regedit when I search for it. My "desktop.ini" in
Windows folder is empty. Please let me know how to fix this problem.
- Posted by Carey Frisch [MVP] on April 19th, 2006
Perhaps the following will explain & resolve your issue:
Problems in Windows Explorer or the Windows shell
after you install Security Update MS06-015
http://support.microsoft.com/kb/918165
Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.
[Direct Patch Download: http://www.kellys-korner-xp.com/regs_edits/hp.vbs]
Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.
Also, review the following:
MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812
Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
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"Eddie" wrote:
| I'm using Windows XP Professional ver 5.1 with SP2 installed on it. I
| recently got hotfix "Cumulative security update for Internet Explorer". Now
| everytime my windows starts and I go to my C drive, an error occurs that
| "Explorer has encountered a problem and needs to close. We are sorry for the
| inconvenience." My explorer restarts and I lose some of systray icons. I read
| article ID: 883791, but it did not help me because in my Regedit there is no
| folder called "Explorer" under category "Policies". I even do not have
| "UseDesktopIniCache" key in Regedit when I search for it. My "desktop.ini" in
| Windows folder is empty. Please let me know how to fix this problem.
- Posted by Eddie on April 20th, 2006
I do not have any HP softwares installed on my computer.
"Carey Frisch [MVP]" wrote:
