Tech Support > Microsoft Windows > Performance/Maintainence > Help! Cannot shut down, getting error message
Help! Cannot shut down, getting error message
Posted by sweetestbaboon on November 23rd, 2007


Hola everybody-
I am getting error message when trying to shut down:
"The instruction at "0x00100ba8" referenced memory at "0x00100ba8". The
memory could not be "written". Click on Ok to terminate or Cancel to debug"
Sometimes it changes from 0x00100ba8 to 0x00100ca8.
Can anybody advise how to fix?
Please...
THANKS!

Posted by Leonard Grey on November 23rd, 2007


If you see that message when you shut down Windows XP it means that
something running in the background is not closing.

If you don't see the message in Safe Mode, disable everything that
starts with Windows and re-enable each item one at a time until you
identify which program is causing the problem.

---
Leonard Grey
Errare humanum est

sweetestbaboon wrote:

Posted by Leonard Grey on November 23rd, 2007


If you see that message when you shut down Windows XP it means that
something running in the background is not closing.

If you don't see the message in Safe Mode, disable everything that
starts with Windows and re-enable each item one at a time until you
identify which program is causing the problem.

---
Leonard Grey
Errare humanum est

sweetestbaboon wrote:

Posted by sweetestbaboon on November 23rd, 2007


Thank you for your help.
I'm pretty sure it's ieexplore, as that's what it sez is ending behind the
popup when it ocuurs.
Am I just being impatient & should I just wait for it to close, or is there
something else wrong here?
THANKS again...


"Leonard Grey" wrote:

Posted by sweetestbaboon on November 23rd, 2007


Thank you for your help.
I'm pretty sure it's ieexplore, as that's what it sez is ending behind the
popup when it ocuurs.
Am I just being impatient & should I just wait for it to close, or is there
something else wrong here?
THANKS again...


"Leonard Grey" wrote:

Posted by Leonard Grey on November 23rd, 2007


If Internet Explorer is the offending application then you should
absolutely suspect a virus or other type of malicious software.

---
Leonard Grey
Errare humanum est

sweetestbaboon wrote:

Posted by Leonard Grey on November 23rd, 2007


If Internet Explorer is the offending application then you should
absolutely suspect a virus or other type of malicious software.

---
Leonard Grey
Errare humanum est

sweetestbaboon wrote:


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