Tech Support > Microsoft Windows > Performance/Maintainence > IE stops responding
IE stops responding
Posted by Laurent on December 31st, 2005


Lately, everytime I try to log-on to some sites, especially AT&T boards, IE
stops responding.

I tried re-installing it, sfc /scannow, and ran CHKDSK from My Computer, but
it still doing it.

Any suggestions?

Thanks,
Laurent



Posted by Debra on December 31st, 2005


I am having the exact same problem. Any ideas please?

"Laurent" wrote:

> Lately, everytime I try to log-on to some sites, especially AT&T boards, IE
> stops responding.
>
> I tried re-installing it, sfc /scannow, and ran CHKDSK from My Computer, but
> it still doing it.
>
> Any suggestions?
>
> Thanks,
> Laurent
>
>
>
>

Posted by marcus on January 1st, 2006


Use some other browser like Firefox or opera

Posted by Debra on January 1st, 2006


Another browser would be an option, not a solution for IE problems. I really
do need to use IE.

"marcus" wrote:

> Use some other browser like Firefox or opera
>
>

Posted by Laurent on January 2nd, 2006


Are you using AT&T software to connect?

--
Laurent


"Debra" <Debra@discussions.microsoft.com> wrote in message
newsDD0CA76-03A2-4CAF-8DCD-AF00E6302A83@microsoft.com...
> Another browser would be an option, not a solution for IE problems. I
> really
> do need to use IE.
>
> "marcus" wrote:
>
>> Use some other browser like Firefox or opera
>>
>>



Posted by Debra on January 2nd, 2006


No, I use LAN wireless router Linksys - AOL Broadband Modem

"Laurent" wrote:

> Are you using AT&T software to connect?
>
> --
> Laurent
>
>
> "Debra" <Debra@discussions.microsoft.com> wrote in message
> newsDD0CA76-03A2-4CAF-8DCD-AF00E6302A83@microsoft.com...
> > Another browser would be an option, not a solution for IE problems. I
> > really
> > do need to use IE.
> >
> > "marcus" wrote:
> >
> >> Use some other browser like Firefox or opera
> >>
> >>

>
>
>

Posted by yogi on January 4th, 2006


Laurent,
Are the websites, on which this problem occurs, secured websites?

~~~
yogi
~~~

"Laurent" wrote:

> Lately, everytime I try to log-on to some sites, especially AT&T boards, IE
> stops responding.
>
> I tried re-installing it, sfc /scannow, and ran CHKDSK from My Computer, but
> it still doing it.
>
> Any suggestions?
>
> Thanks,
> Laurent
>
>
>
>

Posted by Laurent on January 4th, 2006


No, I had that problem but solved it. The problem now happens only while
running AT&T dial-up software - sometimes IE or OE will start like they are
supposed to, sometimes they won't, nor will any other program, for about
three minutes, then, all of a sudden, everything you clicked on comes up in
the screen, after that, everything will continue working at normal speed.

I created and deleted a couple user accounts before I got the secure sites
problem fixed, it's been having this new problem ever since. I talked to an
AT&T tech. and she said there must be a program working in the background
using too much of my resources, and asked me to remove the most recently
added programs, which I did - removed Spy Sweeper, Previx and Ewidos (trial
version) - and it seemed to be back to normal for a whole day, then it went
bad again.

And it's still bad.

--
Laurent





"yogi" <yogi@discussions.microsoft.com> wrote in message
news570D7DE-3BD9-4C58-A9D4-28C44BAC6B68@microsoft.com...
> Laurent,
> Are the websites, on which this problem occurs, secured websites?
>
> ~~~
> yogi
> ~~~
>
> "Laurent" wrote:
>
>> Lately, everytime I try to log-on to some sites, especially AT&T boards,
>> IE
>> stops responding.
>>
>> I tried re-installing it, sfc /scannow, and ran CHKDSK from My Computer,
>> but
>> it still doing it.
>>
>> Any suggestions?
>>
>> Thanks,
>> Laurent
>>
>>
>>
>>



Posted by yogi on January 4th, 2006


Laurent,
"I talked to an AT&T tech. and she said there must be a program working in
the background using too much of my resources"

She may have been right, well, to an extent. To check whether a particular
program is causing this behaviour you can open the task manager(right click
on an empty part of the taskbar and click on task manager). Now under the
processes tab check for the program taking maximum cpu time and post the
results here.

Another thing you can try is to first open the internet explorer and then
open the outlook express. Then try the reverse process ie first OE and then
internet explorer. Tell me at which point in both the instances does the
computer get stuck. My guess (in both instances) while opening IE. But let's
see.

Hope this helps,
yogi
~~~~~~~~~~~

"Laurent" wrote:

> No, I had that problem but solved it. The problem now happens only while
> running AT&T dial-up software - sometimes IE or OE will start like they are
> supposed to, sometimes they won't, nor will any other program, for about
> three minutes, then, all of a sudden, everything you clicked on comes up in
> the screen, after that, everything will continue working at normal speed.
>
> I created and deleted a couple user accounts before I got the secure sites
> problem fixed, it's been having this new problem ever since. I talked to an
> AT&T tech. and she said there must be a program working in the background
> using too much of my resources, and asked me to remove the most recently
> added programs, which I did - removed Spy Sweeper, Previx and Ewidos (trial
> version) - and it seemed to be back to normal for a whole day, then it went
> bad again.
>
> And it's still bad.
>
> --
> Laurent
>
>
>
>
>
> "yogi" <yogi@discussions.microsoft.com> wrote in message
> news570D7DE-3BD9-4C58-A9D4-28C44BAC6B68@microsoft.com...
> > Laurent,
> > Are the websites, on which this problem occurs, secured websites?
> >
> > ~~~
> > yogi
> > ~~~
> >
> > "Laurent" wrote:
> >
> >> Lately, everytime I try to log-on to some sites, especially AT&T boards,
> >> IE
> >> stops responding.
> >>
> >> I tried re-installing it, sfc /scannow, and ran CHKDSK from My Computer,
> >> but
> >> it still doing it.
> >>
> >> Any suggestions?
> >>
> >> Thanks,
> >> Laurent
> >>
> >>
> >>
> >>

>
>
>

Posted by Laurent on January 7th, 2006


It still doing it, only if I log-on with AT&T first, if I first turn on IE
and OE before I run AT&T I have no problem. Which obviously means the
problem is caused by AT&T's software.

I'll try to communicate with AT&T's tech later today.

The only thing with high CPU is System Idle Process, fluctuating between 95
and 98.

--
Laurent


"yogi" <yogi@discussions.microsoft.com> wrote in message
news:A5C0760D-2395-45D5-BC0A-CCB1F605FC2F@microsoft.com...
> Laurent,
> "I talked to an AT&T tech. and she said there must be a program working in
> the background using too much of my resources"
>
> She may have been right, well, to an extent. To check whether a particular
> program is causing this behaviour you can open the task manager(right
> click
> on an empty part of the taskbar and click on task manager). Now under the
> processes tab check for the program taking maximum cpu time and post the
> results here.
>
> Another thing you can try is to first open the internet explorer and then
> open the outlook express. Then try the reverse process ie first OE and
> then
> internet explorer. Tell me at which point in both the instances does the
> computer get stuck. My guess (in both instances) while opening IE. But
> let's
> see.
>
> Hope this helps,
> yogi
> ~~~~~~~~~~~
>
> "Laurent" wrote:
>
>> No, I had that problem but solved it. The problem now happens only while
>> running AT&T dial-up software - sometimes IE or OE will start like they
>> are
>> supposed to, sometimes they won't, nor will any other program, for about
>> three minutes, then, all of a sudden, everything you clicked on comes up
>> in
>> the screen, after that, everything will continue working at normal speed.
>>
>> I created and deleted a couple user accounts before I got the secure
>> sites
>> problem fixed, it's been having this new problem ever since. I talked to
>> an
>> AT&T tech. and she said there must be a program working in the background
>> using too much of my resources, and asked me to remove the most recently
>> added programs, which I did - removed Spy Sweeper, Previx and Ewidos
>> (trial
>> version) - and it seemed to be back to normal for a whole day, then it
>> went
>> bad again.
>>
>> And it's still bad.
>>
>> --
>> Laurent
>>
>>
>>
>>
>>
>> "yogi" <yogi@discussions.microsoft.com> wrote in message
>> news570D7DE-3BD9-4C58-A9D4-28C44BAC6B68@microsoft.com...
>> > Laurent,
>> > Are the websites, on which this problem occurs, secured websites?
>> >
>> > ~~~
>> > yogi
>> > ~~~
>> >
>> > "Laurent" wrote:
>> >
>> >> Lately, everytime I try to log-on to some sites, especially AT&T
>> >> boards,
>> >> IE
>> >> stops responding.
>> >>
>> >> I tried re-installing it, sfc /scannow, and ran CHKDSK from My
>> >> Computer,
>> >> but
>> >> it still doing it.
>> >>
>> >> Any suggestions?
>> >>
>> >> Thanks,
>> >> Laurent
>> >>





Posted by Laurent on January 9th, 2006


It still doing it, only if I log-on with AT&T first, if I first turn on IE
and OE before I run AT&T I have no problem. Which obviously means the
problem is caused by AT&T's software.

I'll try to communicate with AT&T's tech later today.

--
Laurent


"yogi" <yogi@discussions.microsoft.com> wrote in message
news:A5C0760D-2395-45D5-BC0A-CCB1F605FC2F@microsoft.com...
> Laurent,
> "I talked to an AT&T tech. and she said there must be a program working in
> the background using too much of my resources"
>
> She may have been right, well, to an extent. To check whether a particular
> program is causing this behaviour you can open the task manager(right
> click
> on an empty part of the taskbar and click on task manager). Now under the
> processes tab check for the program taking maximum cpu time and post the
> results here.
>
> Another thing you can try is to first open the internet explorer and then
> open the outlook express. Then try the reverse process ie first OE and
> then
> internet explorer. Tell me at which point in both the instances does the
> computer get stuck. My guess (in both instances) while opening IE. But
> let's
> see.
>
> Hope this helps,
> yogi
> ~~~~~~~~~~~
>
> "Laurent" wrote:
>
>> No, I had that problem but solved it. The problem now happens only while
>> running AT&T dial-up software - sometimes IE or OE will start like they
>> are
>> supposed to, sometimes they won't, nor will any other program, for about
>> three minutes, then, all of a sudden, everything you clicked on comes up
>> in
>> the screen, after that, everything will continue working at normal speed.
>>
>> I created and deleted a couple user accounts before I got the secure
>> sites
>> problem fixed, it's been having this new problem ever since. I talked to
>> an
>> AT&T tech. and she said there must be a program working in the background
>> using too much of my resources, and asked me to remove the most recently
>> added programs, which I did - removed Spy Sweeper, Previx and Ewidos
>> (trial
>> version) - and it seemed to be back to normal for a whole day, then it
>> went
>> bad again.
>>
>> And it's still bad.
>>
>> --
>> Laurent
>>
>>
>>
>>
>>
>> "yogi" <yogi@discussions.microsoft.com> wrote in message
>> news570D7DE-3BD9-4C58-A9D4-28C44BAC6B68@microsoft.com...
>> > Laurent,
>> > Are the websites, on which this problem occurs, secured websites?
>> >
>> > ~~~
>> > yogi
>> > ~~~
>> >
>> > "Laurent" wrote:
>> >
>> >> Lately, everytime I try to log-on to some sites, especially AT&T
>> >> boards,
>> >> IE
>> >> stops responding.
>> >>
>> >> I tried re-installing it, sfc /scannow, and ran CHKDSK from My
>> >> Computer,
>> >> but
>> >> it still doing it.
>> >>
>> >> Any suggestions?
>> >>
>> >> Thanks,
>> >> Laurent
>> >>
>> >>
>> >>
>> >>

>>
>>
>>




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