Tech Support > Microsoft Windows > Performance/Maintainence > Instability with Windows explorer
Instability with Windows explorer
Posted by Paul Beattie on October 22nd, 2005


Whenever I try to open the control panel or explorer, one of two things
happens. Either they just shut down and the whole desktop has to refresh
itself (often the desktop recovery utility comes up), or Data Execution
Prevention shuts down the program, then a message that Windows explorer has
had an unexpected error and needed to close comes up, and then a message that
Dr Watson Debugger has had an unexpected error and needed to close. Then the
desktop refeshes, as before. Sometimes, following the shutodwn of explorer,
the icons on the desktop and taskbar stop working altogether, and I need to
open Task Manager and log off through that, and then log back on. (Control
panel shuts down much more frequently when I have it on category view as
opposed to classic view. When it shuts down, I don't believe the Data
Execution Prevention message has ever come up.)

I am sure that you can understand why it would be annoying that I can't
access Windows explorer anymore. I have run several virus scans with updated
versions of Norton and AVG virus protection, and they haven't found anything.
I have also run several spyware programs and defragged the hard drive. It
hasn't stopped. CAN SOMEONE PLEASE HELP ME??

Posted by Gerry Cornell on October 22nd, 2005


Paul

At the moment I am not sure why it is causing you problems but here's a
little light reading.

A detailed description of the Data Execution Prevention (DEP) feature in
Windows XP Service Pack 2, Windows XP Tablet PC Edition 2005, and
Windows Server 2003
http://support.microsoft.com/kb/875352/

You receive a "Data Execution Prevention" error message in Windows XP
Service Pack 2 or in Windows XP Tablet PC Edition 2005
http://support.microsoft.com/default...b;en-us;875351

--


Hope this helps.

Gerry
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"Paul Beattie" <Paul Beattie@discussions.microsoft.com> wrote in message
news:271664EA-47A1-470A-BA0D-6C57887311FF@microsoft.com...
> Whenever I try to open the control panel or explorer, one of two
> things
> happens. Either they just shut down and the whole desktop has to
> refresh
> itself (often the desktop recovery utility comes up), or Data
> Execution
> Prevention shuts down the program, then a message that Windows
> explorer has
> had an unexpected error and needed to close comes up, and then a
> message that
> Dr Watson Debugger has had an unexpected error and needed to close.
> Then the
> desktop refeshes, as before. Sometimes, following the shutodwn of
> explorer,
> the icons on the desktop and taskbar stop working altogether, and I
> need to
> open Task Manager and log off through that, and then log back on.
> (Control
> panel shuts down much more frequently when I have it on category view
> as
> opposed to classic view. When it shuts down, I don't believe the Data
> Execution Prevention message has ever come up.)
>
> I am sure that you can understand why it would be annoying that I
> can't
> access Windows explorer anymore. I have run several virus scans with
> updated
> versions of Norton and AVG virus protection, and they haven't found
> anything.
> I have also run several spyware programs and defragged the hard drive.
> It
> hasn't stopped. CAN SOMEONE PLEASE HELP ME??


Posted by Paul Beattie on October 22nd, 2005


Does anyone have more help?
Can I turn off DEP for Windows explorer?

Posted by PhilSSA on November 23rd, 2005


Any updates to this problem? I'm haveing the same problems and neither Dell
nor MS has helped.

"Paul Beattie" wrote:

> Does anyone have more help?
> Can I turn off DEP for Windows explorer?

Posted by Paul Beattie on November 28th, 2005


Yeah, I fixed it. I ran a disk cleaning program (CCleaner), and three
anti-spyware programs (SpySweeper, Adaware, and Spybot), and I checked my Add
or Remove Programs list for programs I didn't want, and the problem stoppped.
I think there was some spyware program, like WildTangent or something, that
was messing it up.

"PhilSSA" wrote:

> Any updates to this problem? I'm haveing the same problems and neither Dell
> nor MS has helped.
>
> "Paul Beattie" wrote:
>
> > Does anyone have more help?
> > Can I turn off DEP for Windows explorer?