Tech Support > Microsoft Windows > Performance/Maintainence > Laptop Restarts When I Select Shutdown
Laptop Restarts When I Select Shutdown
Posted by gillo72 on December 30th, 2005


Hi,
I have a laptop that runs Windows XP SP2. It now restarts instead of
shutting down and the Hibernate and Stand By optoins can no longer be
selected. I have disabled the Autostart after failure option and now get the
following message:
***STOP: 0x0000007E (0x0000005, 0xF78999B0, 0xF79909B4, 0xF79906B0)
***kbdclass.sys ADDRESS f78999B0 base at F7899000 date stamp 41107b08
Does any body know what any of that means and if so, how to remedy it. Your
help would be greatly appreciated. Cheers... Gillo.

Posted by Gerry Cornell on December 30th, 2005


Stop: 0x7E Error occurs in Kbdclass.sys when you try to shut down Windows XP
http://support.microsoft.com/?kbid=313050

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"gillo72" <gillo72@discussions.microsoft.com> wrote in message
news:FF9DB02E-1AC4-4FF3-8AFB-F34E0BE58536@microsoft.com...
> Hi,
> I have a laptop that runs Windows XP SP2. It now restarts instead of
> shutting down and the Hibernate and Stand By optoins can no longer be
> selected. I have disabled the Autostart after failure option and now get
> the
> following message:
> ***STOP: 0x0000007E (0x0000005, 0xF78999B0, 0xF79909B4, 0xF79906B0)
> ***kbdclass.sys ADDRESS f78999B0 base at F7899000 date stamp 41107b08
> Does any body know what any of that means and if so, how to remedy it.
> Your
> help would be greatly appreciated. Cheers... Gillo.



Posted by gillo72 on December 30th, 2005


Thank you Gerry. Uninstalled Logitech software and problem has now gone. You
are indeed a god. Many thanks and happy new year to you.
Gillo

"Gerry Cornell" wrote:

> Stop: 0x7E Error occurs in Kbdclass.sys when you try to shut down Windows XP
> http://support.microsoft.com/?kbid=313050
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> "gillo72" <gillo72@discussions.microsoft.com> wrote in message
> news:FF9DB02E-1AC4-4FF3-8AFB-F34E0BE58536@microsoft.com...
> > Hi,
> > I have a laptop that runs Windows XP SP2. It now restarts instead of
> > shutting down and the Hibernate and Stand By optoins can no longer be
> > selected. I have disabled the Autostart after failure option and now get
> > the
> > following message:
> > ***STOP: 0x0000007E (0x0000005, 0xF78999B0, 0xF79909B4, 0xF79906B0)
> > ***kbdclass.sys ADDRESS f78999B0 base at F7899000 date stamp 41107b08
> > Does any body know what any of that means and if so, how to remedy it.
> > Your
> > help would be greatly appreciated. Cheers... Gillo.

>
>
>

Posted by Gerry Cornell on December 30th, 2005


Gillo

My pleasure. Thanks for recording the outcome.

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"gillo72" <gillo72@discussions.microsoft.com> wrote in message
news:6AC9A20E-5FD3-4894-A557-6F6512C03473@microsoft.com...
> Thank you Gerry. Uninstalled Logitech software and problem has now gone.
> You
> are indeed a god. Many thanks and happy new year to you.
> Gillo
>
> "Gerry Cornell" wrote:
>
>> Stop: 0x7E Error occurs in Kbdclass.sys when you try to shut down Windows
>> XP
>> http://support.microsoft.com/?kbid=313050
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>>
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> "gillo72" <gillo72@discussions.microsoft.com> wrote in message
>> news:FF9DB02E-1AC4-4FF3-8AFB-F34E0BE58536@microsoft.com...
>> > Hi,
>> > I have a laptop that runs Windows XP SP2. It now restarts instead of
>> > shutting down and the Hibernate and Stand By optoins can no longer be
>> > selected. I have disabled the Autostart after failure option and now
>> > get
>> > the
>> > following message:
>> > ***STOP: 0x0000007E (0x0000005, 0xF78999B0, 0xF79909B4, 0xF79906B0)
>> > ***kbdclass.sys ADDRESS f78999B0 base at F7899000 date stamp 41107b08
>> > Does any body know what any of that means and if so, how to remedy it.
>> > Your
>> > help would be greatly appreciated. Cheers... Gillo.

>>
>>
>>




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