Paula, have you checked here
http://www.support.microsoft.com/def...555175&SD=tech
"PaulaDawn" <blah.blah@monarch.net> wrote in message
news:OtmmPAvyFHA.552@TK2MSFTNGP10.phx.gbl...
>I have been having problems with the Windows Installer for quite awhile, I
>have tried everything. Renaming it and reinstalling the 3.1. Restarting the
>service. The weird thing is this only seems to affect Microsoft programs, I
>can not install or uninstall anything Microsoft, but other programs no
>problems. Any fix besides reformatting completely?
>
>
