Tech Support > Microsoft Windows > Performance/Maintainence > RE: Opening Look-in slow in apps...
RE: Opening Look-in slow in apps...
Posted by Fred Wabnik on December 1st, 2005


I have the same " 'Look in' drop down delay " problem with WinXP Pro, except
that my delay is approximately 5 seconds. I have this on two networked
computers, both of which are 3 GHz machines (so the delay time, while much
shorter than yours, is very long in comparison with the speed of the
computers).

Suggestions about how to fix this would be appreciated.

-- Fred


"WarPig" wrote:

> Hi,
>
> I have a question regarding the performance of the 'Look in' Drop Down when
> you select File|Open in i.e. MS Word, Excel, etc. Specifically, it takes
> about 30 seconds to display the Drop Down each time you click it. A few
> months back this problem started and I'm not sure how to resove it so I
> thought I'd give this a try.
>
> I'm using Windows XP Home edition and someone told me to delete ALL
> shares/Network Shares, which I did and the problem still persists. (FYI: I do
> have a Windows 2003 Server running that I connect to via a WORKGROUP)
>
> From the Windows 'Event Viewer' in 'System' error section, it is the 'The
> Windows Image Acquisition (WIA)' service that is having problems starting. I
> tried to start it manually from the 'Services' window and it WON'T start
> there either (the path to the executable is: C:\WINDOWS\system32\svchost.exe
> -k imgsvc). The error I get there is: Could not start the Windows Image
> Acquisition (WIA) service on Local Computer. Error 1067: The process
> terminated unexpectidely.
>
> Here are the relative entries I found in the Windows 'Event Viewer' in
> 'System' error section:
>
> 1) I get a message: The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did
> not register with DCOM within the required timeout. (which points to the
> svchost.exe file )
>
> 2) then the next line is: The Windows Image Acquisition (WIA) service was
> successfully sent a start control.
>
> 3) and finally: The Windows Image Acquisition (WIA) service terminated
> unexpectedly. It has done this 49 time(s).
>
> The # of times increases each time the 'Look in' is clicked.
>
> There lies my problem: I do NOT have any idea where to begin to fix this. I
> checked Microsoft's website regarding this and there does NOT seem to be any
> informatoin how to go about correcting this. They have definitions of that
> WIA is and what it does, but that's all).
>
> A couple of other points:
>
> 1) I have noticed that in the 'Explorer' when I click the right mouse button
> and select 'Send To' it also takes about 30 seconds to display the sub-menu.
>
> 2) Similarly, in the 'Control Panel' when selecting the 'Scanners and
> Cameras', it also takes about 30 seconds to display the sub-menu. Note that
> there are NO scanner or camera entries listed here.
>
> 3) and finally, When I open up Photoshop, during load, the application also
> hangs for about 30 seconds during it's launch and the display shows the
> message: 'Building TWAIN Menu Items...'
>
> So, from all of this, I have gathered that for some unknown reason (to me) I
> CANNOT launch/start the Windows Image Acquisition (WIA) and it appears that
> the procedures described above require this service to be running in order to
> stop from timing out after 30 seconds.
>
> I know that that was a lot to take in, but I would really appreciate if
> anyone has any valuable input into how I can resolve this issue.
>
> Thanks,
>
> Michael...
>

Posted by WarPig on December 1st, 2005


After reading some of the other suggestions/responses here and other sites, I
found the fix: It looks like it's the refreshing of the folders that's
causing the problem. Someone also suggested deleting ALL the mappings off of
the XP PC but that did NOT work. Changing the registry settings did the
trick.

Here is the fix:

From the website:
http://www.kellys-korner-xp.com/xp_tweaks.htm

download the 2 .REG files:
disablerefresh.reg (item 157. Prevent Automatic Folder and Icon Refresh)
wia.reg (second item 157. Prevent Delay Opening My Computer/Explorer)

and Double-Click them to update the registry. Reboot the computer and this
will stop windows from trying to refresh images, etc. and stop the delays.

Hope this works for you too...

Michael...
__________________________________

"Fred Wabnik" wrote:

> I have the same " 'Look in' drop down delay " problem with WinXP Pro, except
> that my delay is approximately 5 seconds. I have this on two networked
> computers, both of which are 3 GHz machines (so the delay time, while much
> shorter than yours, is very long in comparison with the speed of the
> computers).
>
> Suggestions about how to fix this would be appreciated.
>
> -- Fred
>
>
> "WarPig" wrote:
>
> > Hi,
> >
> > I have a question regarding the performance of the 'Look in' Drop Down when
> > you select File|Open in i.e. MS Word, Excel, etc. Specifically, it takes
> > about 30 seconds to display the Drop Down each time you click it. A few
> > months back this problem started and I'm not sure how to resove it so I
> > thought I'd give this a try.
> >
> > I'm using Windows XP Home edition and someone told me to delete ALL
> > shares/Network Shares, which I did and the problem still persists. (FYI: I do
> > have a Windows 2003 Server running that I connect to via a WORKGROUP)
> >
> > From the Windows 'Event Viewer' in 'System' error section, it is the 'The
> > Windows Image Acquisition (WIA)' service that is having problems starting. I
> > tried to start it manually from the 'Services' window and it WON'T start
> > there either (the path to the executable is: C:\WINDOWS\system32\svchost.exe
> > -k imgsvc). The error I get there is: Could not start the Windows Image
> > Acquisition (WIA) service on Local Computer. Error 1067: The process
> > terminated unexpectidely.
> >
> > Here are the relative entries I found in the Windows 'Event Viewer' in
> > 'System' error section:
> >
> > 1) I get a message: The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did
> > not register with DCOM within the required timeout. (which points to the
> > svchost.exe file )
> >
> > 2) then the next line is: The Windows Image Acquisition (WIA) service was
> > successfully sent a start control.
> >
> > 3) and finally: The Windows Image Acquisition (WIA) service terminated
> > unexpectedly. It has done this 49 time(s).
> >
> > The # of times increases each time the 'Look in' is clicked.
> >
> > There lies my problem: I do NOT have any idea where to begin to fix this. I
> > checked Microsoft's website regarding this and there does NOT seem to be any
> > informatoin how to go about correcting this. They have definitions of that
> > WIA is and what it does, but that's all).
> >
> > A couple of other points:
> >
> > 1) I have noticed that in the 'Explorer' when I click the right mouse button
> > and select 'Send To' it also takes about 30 seconds to display the sub-menu.
> >
> > 2) Similarly, in the 'Control Panel' when selecting the 'Scanners and
> > Cameras', it also takes about 30 seconds to display the sub-menu. Note that
> > there are NO scanner or camera entries listed here.
> >
> > 3) and finally, When I open up Photoshop, during load, the application also
> > hangs for about 30 seconds during it's launch and the display shows the
> > message: 'Building TWAIN Menu Items...'
> >
> > So, from all of this, I have gathered that for some unknown reason (to me) I
> > CANNOT launch/start the Windows Image Acquisition (WIA) and it appears that
> > the procedures described above require this service to be running in order to
> > stop from timing out after 30 seconds.
> >
> > I know that that was a lot to take in, but I would really appreciate if
> > anyone has any valuable input into how I can resolve this issue.
> >
> > Thanks,
> >
> > Michael...
> >

Posted by Fred Wabnik on December 3rd, 2005


Michael --

It did not work for me.

Thank you very much for the guidance.

I DL'd the *.REG files you suggested and successfully used them to update
the registry. Then, I rebooted. I encountered no problems, but the initial
issue remains: File|Open|Look-in (clicking on the down-arrow of the
"Look-in" window) results in a 5-second delay on a 3 GHz computer running
WinXP Pro and networked to two other comparable computers, a printer, and the
Internet.

It's more of an annoyance than an operational problem, but I will keep
looking for a resolution.

-- Fred


"WarPig" wrote:

> After reading some of the other suggestions/responses here and other sites, I
> found the fix: It looks like it's the refreshing of the folders that's
> causing the problem. Someone also suggested deleting ALL the mappings off of
> the XP PC but that did NOT work. Changing the registry settings did the
> trick.
>
> Here is the fix:
>
> From the website:
> http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> download the 2 .REG files:
> disablerefresh.reg (item 157. Prevent Automatic Folder and Icon Refresh)
> wia.reg (second item 157. Prevent Delay Opening My Computer/Explorer)
>
> and Double-Click them to update the registry. Reboot the computer and this
> will stop windows from trying to refresh images, etc. and stop the delays.
>
> Hope this works for you too...
>
> Michael...
> __________________________________
>
> "Fred Wabnik" wrote:
>
> > I have the same " 'Look in' drop down delay " problem with WinXP Pro, except
> > that my delay is approximately 5 seconds. I have this on two networked
> > computers, both of which are 3 GHz machines (so the delay time, while much
> > shorter than yours, is very long in comparison with the speed of the
> > computers).
> >
> > Suggestions about how to fix this would be appreciated.
> >
> > -- Fred
> >
> >
> > "WarPig" wrote:
> >
> > > Hi,
> > >
> > > I have a question regarding the performance of the 'Look in' Drop Down when
> > > you select File|Open in i.e. MS Word, Excel, etc. Specifically, it takes
> > > about 30 seconds to display the Drop Down each time you click it. A few
> > > months back this problem started and I'm not sure how to resove it so I
> > > thought I'd give this a try.
> > >
> > > I'm using Windows XP Home edition and someone told me to delete ALL
> > > shares/Network Shares, which I did and the problem still persists. (FYI: I do
> > > have a Windows 2003 Server running that I connect to via a WORKGROUP)
> > >
> > > From the Windows 'Event Viewer' in 'System' error section, it is the 'The
> > > Windows Image Acquisition (WIA)' service that is having problems starting. I
> > > tried to start it manually from the 'Services' window and it WON'T start
> > > there either (the path to the executable is: C:\WINDOWS\system32\svchost.exe
> > > -k imgsvc). The error I get there is: Could not start the Windows Image
> > > Acquisition (WIA) service on Local Computer. Error 1067: The process
> > > terminated unexpectidely.
> > >
> > > Here are the relative entries I found in the Windows 'Event Viewer' in
> > > 'System' error section:
> > >
> > > 1) I get a message: The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did
> > > not register with DCOM within the required timeout. (which points to the
> > > svchost.exe file )
> > >
> > > 2) then the next line is: The Windows Image Acquisition (WIA) service was
> > > successfully sent a start control.
> > >
> > > 3) and finally: The Windows Image Acquisition (WIA) service terminated
> > > unexpectedly. It has done this 49 time(s).
> > >
> > > The # of times increases each time the 'Look in' is clicked.
> > >
> > > There lies my problem: I do NOT have any idea where to begin to fix this. I
> > > checked Microsoft's website regarding this and there does NOT seem to be any
> > > informatoin how to go about correcting this. They have definitions of that
> > > WIA is and what it does, but that's all).
> > >
> > > A couple of other points:
> > >
> > > 1) I have noticed that in the 'Explorer' when I click the right mouse button
> > > and select 'Send To' it also takes about 30 seconds to display the sub-menu.
> > >
> > > 2) Similarly, in the 'Control Panel' when selecting the 'Scanners and
> > > Cameras', it also takes about 30 seconds to display the sub-menu. Note that
> > > there are NO scanner or camera entries listed here.
> > >
> > > 3) and finally, When I open up Photoshop, during load, the application also
> > > hangs for about 30 seconds during it's launch and the display shows the
> > > message: 'Building TWAIN Menu Items...'
> > >
> > > So, from all of this, I have gathered that for some unknown reason (to me) I
> > > CANNOT launch/start the Windows Image Acquisition (WIA) and it appears that
> > > the procedures described above require this service to be running in order to
> > > stop from timing out after 30 seconds.
> > >
> > > I know that that was a lot to take in, but I would really appreciate if
> > > anyone has any valuable input into how I can resolve this issue.
> > >
> > > Thanks,
> > >
> > > Michael...
> > >


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