Tech Support > Microsoft Windows > Performance/Maintainence > RE: Total System Hang
RE: Total System Hang
Posted by Anne on October 8th, 2005


My machine is turning itself off after about 30 minutes. I did have two
strange emails this last week but did not open either one of them. The
Ad-Ware shows no problem but Spyware showed four detections. I can't scanwith
my Norton's long enough to complete a scan. I have uninstalled any programs
from the last two weeks as well. What to do now? I went to restore settings.
I have been online with Verizon.Net for three days now--it began with the
internet showing Cannot find server whenever I tried to go to a site by
searching or just putting in the URL. If I went via a URL embeded in an
email, it was fine.
Any suggestions?


"Paul" wrote:

> My PC has just recently started having problems. It just hangs, and the only
> thing I can do is a power cycle. The keyboard goes dead, mouse dead, and no
> system response. I have no installed any new software, but have added any
> recent system patches (automatic). My AV is up-to-date, as well as my
> firewall. I don't think I've any virus or anything unusual going on.
>
> I've checked all I can. There are no entries in the Event Viewer (the system
> just totally hangs). I've seen no unusual error messages in there recently.
>
> I've added no new hardware either.
>
> I'm just totally confused. If anyone can guide me as to how I can - a)
> collect more data as to what the system is doing when it hangs or b) control
> what's happening or c) by miracle recommend a fix to an unknown problem.
>
> The hangs are totally at random. It can happen on boot, just as the startup
> apps are starting, after 5 min of system running, or after 5 hours of system
> running. No specific task seems to cause it.
>
> Thanks folks.

Posted by Jaymon on October 8th, 2005


Well, you must have some heavy parasite or malware, adware, and a virus
lurking
around your system...
I would do an online AV scan first, to see if your current AV scanner has
been compromised, it sounds like it has..
-----------------------------
The two I use are listed below, to keep it simple..
http://security.symantec.com/sscv6/h...K FVIXXGKZYVT
http://www.bitdefender.com/scan8/
After your online AV scan, check for malware, see link below..
http://www.microsoft.com/downloads/d...3-75b8eb148356
---------------------------
All you really need for spyware protection, see links below. .. I am only
trying MS beta because it found a few baddies the
others missed, though it may have been just an update lapse..Update all and
manually scan your system, I don't let any app auto or boot anything, except
my AV and firewall app all in one NIS (Norton Internet Security) I have never
had a major virus outbreak on any of my systems while using NIS, so far,
knock on wood..

http://www.lavasoft.de/support/download/
http://www.spybot.info/en/download/index.html
http://www.javacoolsoftware.com/
http://www.microsoft.com/athome/secu...e/default.mspx
----------------------------
Get a neat scanner here.. I use it now and then.
http://www.merijn.org/files/hijackthis.zip
Help to analyze hjt log here.. Haven't had to yet..
http://hjt.iamnotageek.com/


Hope this info helps..
Post your results...
j;-j


"Anne" wrote:

> My machine is turning itself off after about 30 minutes. I did have two
> strange emails this last week but did not open either one of them. The
> Ad-Ware shows no problem but Spyware showed four detections. I can't scanwith
> my Norton's long enough to complete a scan. I have uninstalled any programs
> from the last two weeks as well. What to do now? I went to restore settings.
> I have been online with Verizon.Net for three days now--it began with the
> internet showing Cannot find server whenever I tried to go to a site by
> searching or just putting in the URL. If I went via a URL embeded in an
> email, it was fine.
> Any suggestions?
>
>
> "Paul" wrote:
>
> > My PC has just recently started having problems. It just hangs, and the only
> > thing I can do is a power cycle. The keyboard goes dead, mouse dead, and no
> > system response. I have no installed any new software, but have added any
> > recent system patches (automatic). My AV is up-to-date, as well as my
> > firewall. I don't think I've any virus or anything unusual going on.
> >
> > I've checked all I can. There are no entries in the Event Viewer (the system
> > just totally hangs). I've seen no unusual error messages in there recently.
> >
> > I've added no new hardware either.
> >
> > I'm just totally confused. If anyone can guide me as to how I can - a)
> > collect more data as to what the system is doing when it hangs or b) control
> > what's happening or c) by miracle recommend a fix to an unknown problem.
> >
> > The hangs are totally at random. It can happen on boot, just as the startup
> > apps are starting, after 5 min of system running, or after 5 hours of system
> > running. No specific task seems to cause it.
> >
> > Thanks folks.


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