Tech Support > Microsoft Windows > Performance/Maintainence > Re: Windows XP update KB840987 causes printing error with SmartUI and htvdm.exe
Re: Windows XP update KB840987 causes printing error with SmartUI and htvdm.exe
Posted by stashgold on February 3rd, 2006



I have started having the same problem since installing a Samsung
ML-2010 mono laser printer. When uninstalled, the problem went away.
When re-installed, the problem came back. Using Win XP (SP-2). Any
suggestions would be appreciated. stashgold@aol.com

miken Wrote:

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stashgold

Posted by takwai on March 8th, 2006



stashgold Wrote:
I have recently came up with the same problem with the same printer
after installing new windows updates. Anyone solve this?


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takwai

Posted by apphelper on April 6th, 2006



takwai Wrote:
I had a similar error message (SMART UI 32-bits Gateway error - Can't
load SMART Utilities library (code 126) The specified module could not
be found.) with a different Samsung printer (CLP-510). This was
resolved by copying apphelp.dll to c:\windows\system32. I found the
dll in c:\windows\system32\dllcache.


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apphelper


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