Tech Support > Microsoft Windows > Performance/Maintainence > start menu disappears
start menu disappears
Posted by hd on December 7th, 2005


my pc works fine apart from when i click on the start button the menu
sometimes disappears for no apparent reason. sometimes i need to click on the
start button several times because it keeps on just disappearing every time,
usually within a split second, sometimes after a few seconds.

after a few attempts, the start menu remains. i am running windows XP home
with SP2. does anyone have any ideas what might be causing this frustrating
problem?

it usually only happens much later, usually just after i disconnect from the
internet and just before i switch off my pc. Here's the sequence of events:

when i have finished on my pc, i close all programmes/window browser
windows, then i disconnect from the internet, then i click on the start
button, and it's usually at that point that it does its disappearing trick
(and usually three or four times). this means i have to click the start
button a few times before the menu stays there long enough to allow me to
then click "Turn Off Computer".


i have done a virus scan and anti spam check, and there are no viruses or
spam. so not sure what else could be causing the problem.


thanks

Posted by Galen on December 8th, 2005


In news:5E914895-58B9-4E15-B02A-33583F6AA84B@microsoft.com,
hd <hd@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> my pc works fine apart from when i click on the start button the menu
> sometimes disappears for no apparent reason. sometimes i need to
> click on the start button several times because it keeps on just
> disappearing every time, usually within a split second, sometimes
> after a few seconds.
>
> after a few attempts, the start menu remains. i am running windows XP
> home with SP2. does anyone have any ideas what might be causing this
> frustrating problem?
>
> it usually only happens much later, usually just after i disconnect
> from the internet and just before i switch off my pc. Here's the
> sequence of events:
>
> when i have finished on my pc, i close all programmes/window browser
> windows, then i disconnect from the internet, then i click on the
> start button, and it's usually at that point that it does its
> disappearing trick (and usually three or four times). this means i
> have to click the start button a few times before the menu stays
> there long enough to allow me to then click "Turn Off Computer".
>
>
> i have done a virus scan and anti spam check, and there are no
> viruses or spam. so not sure what else could be causing the problem.
>
>
> thanks


I'm not 100% certain but the last time I had this problem at a personal
level (here in my home) it was solved by setting the desktop to run as a
separate instance of Explorer. (It was all I could think of and, lo and
behold, it did the trick.) The directions here should be pretty straight
forward.

Explorer as a Separate Process :
http://kgiii.info/windows/XP/tips/sep_explorer.html

I'd give that a try - with a reboot - and see if maybe it does the trick. If
not then I'd look at applications/processes that are running that might be
poorly coded and trying to swipe sections of the RAM that don't belong to
them.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/

"My life is spent in one long effort to escape from the commonplaces of
existence." - Sherlock Holmes



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