Tech Support > Microsoft Windows > Performance/Maintainence > Unable to complete disk check
Unable to complete disk check
Posted by TMacK on March 16th, 2006


I am a fairly new puter user and routinely do the maintenance things...disk
clean,defrag...Today I did and a disk check and a message came up "windows
unable to complete the disk check".
I am running xp home and my method was going to my computer>right click on C
dick>tools>check now. Recently I bought an external hard drive,but it shows
up as E drive.
Any ideas why the disk check couldn't complete?
Thanx
TMacK

Posted by Byte on March 16th, 2006


Were you on-line when you tried a disk check? You must be off-line (not
on the Internet) to run checkdisk.
--
XP - WNP
Today is the first day of the
rest of your life.


"TMacK" wrote:

Posted by TMacK on March 16th, 2006


Yes,I was off line. Just tried it again...same thing..unable to complete disk
check.Any advise as to what might be going on?

TMacK

"Byte" wrote:

Posted by Wesley Vogel on March 16th, 2006


Did you reboot?

Error Checking (chkdsk.exe) in XP.
1. In My Computer or Windows Explorer, right-click the drive you want to
check and then click Properties.
2. On the Tools tab, click Check Now.
3. Check both boxes:

Automatically fix file system errors
Runs Chkdsk by using the /f parameter.
[[Specifies whether Windows repairs file-system errors found during disk
checking. All files must be closed for this program to run. If the drive is
currently in use, a message asks if you want to reschedule
the disk checking for the next time you restart your computer. Your drive is
not available to run other tasks while the disk is being checked.]]

Scan for and attempt recovery of bad sectors
Runs Chkdsk by using the /r parameter.
[[Specifies whether Windows repairs file-system errors found during disk
checking, locates bad sectors, and recovers readable information. All files
must be closed for this program to run. If the drive is currently in use, a
message asks if you want to reschedule the disk checking for the next time
you restart your computer. Your drive is not available to run other tasks
while the disk is being checked. If you select this option, you do not need
to select Automatically fix file system errors. Windows fixes any errors on
the disk.]]

A message will popup.

[[The disk check could not be performed because the disk check utility needs
exclusive access to some Windows files on the disk. These files can be
accessed only by restarting Windows. Do you want to schedule this disk check
to occur the next time you restart the computer?]]

Click YES.

Then reboot.

For a look at the chkdsk log.

Open the Event Viewer...
Start | Run | Type: eventvwr | Click OK |
Look in Application | Listed as Information |
Event ID: 1001
Source: Winlogon
[[Description: This includes file system type; drive letter or GUID, and
volume name or serial number to help determine what volume Chkdsk ran
against. Also included is whether Chkdsk ran because a user scheduled it or
because the dirty bit was set.]]

[[When Autochk runs against a volume at boot time it records its output to a
file called Bootex.log in the root of the volume being checked. The Winlogon
service then moves the contents of each Bootex.log file to the Application
Event log.]]

[[This file states whether Chkdsk encountered any errors and, if so,
whether they were fixed.]]

Post back if you see one of these messages:
Cannot lock volume for direct access
Cannot open volume for direct access

Chkdsk
http://www.microsoft.com/resources/d...b_tol_pwfd.asp

Chkdsk
http://www.microsoft.com/resources/d...us/chkdsk.mspx

Describes how to use the chkdsk command at the command line.
http://www.microsoft.com/windowsxp/h.../en/chkdsk.asp

Understanding what CHKDSK does
http://support.microsoft.com/kb/3148...23120121120120
From...
An explanation of the new /C and /I Switches that are available to use with
Chkdsk.exe
http://support.microsoft.com/kb/314835

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:F4AEE8C0-E29A-45E0-A55C-F4834DF73589@microsoft.com,
TMacK <TMacK@discussions.microsoft.com> hunted and pecked:

Posted by TMacK on March 17th, 2006


Thanx Wes,it ran exactly as you said it would and all is okay. The links are
a great resource. Am wondering if it didn't initially run because I did not
check the two "check disc" options? Before I posted,I never got the message
to schedule the chk disc after the computer was rebooted...just that it
windows was unable to complete the disk check...
The hard drive sure did alot of grinding while it was verifying the indexes!
Many thanx!
TMacK

"Wesley Vogel" wrote:

Posted by Wesley Vogel on March 17th, 2006


TMacK,

If you were to select none of the two boxes, you would not get the "Do you
want to schedule this disk check to occur the next time you restart the
computer?" warning. Chkdsk.exe would run without having to reboot, but it
would run in the read-only mode and that doesn't run correctly. Chkdsk in
read-only mode is prone to not accurately reporting information, might
report spurious errors because it cannot lock the drive and is waste of
time.

You can run Error Checking (Chkdsk.exe) by checking only one of the boxes,
but I always check both boxes and I have never had any problems.

Keep having fun. :-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:F6E12557-2C79-4092-8642-83A1C8E61D7F@microsoft.com,
TMacK <TMacK@discussions.microsoft.com> hunted and pecked:
ol_pwfd.asp


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