Tech Support > Microsoft Windows > Performance/Maintainence > Windows cannot find ssttr.exe
Windows cannot find ssttr.exe
Posted by childofthe1980s on January 15th, 2008


Hello:

Just now, I fixed my brother in law's computer. He had downloaded a virus
about a month back and he was not able to get on certain web sites. Long
story short, I fixed that issue and and my nephews are very happy!

He does not seem to have any other problems except for one interesting item.
Every time the machine is rebooted and we login, we get the message "Windows
cannot find the file ssttr.exe in C:\WINDOWS\System32\ssttr.exe."

I deleted this file, as a web site stated that this is a "bad" file. But,
this message still comes up upon reboot.

It is not a huge problem and most worries seem to be gone. But, it would be
nice to get rid of this error.

I have run AdAware, Spybot, and even the new Windows Defender program that
Microsoft has. No success.

Any ideas?

childofthe1980s

Posted by Gerry on January 15th, 2008



The file was part of the infestation. The redundant registry entry can
be safely removed using Autoruns (freeware).

http://www.microsoft.com/technet/sys.../Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

childofthe1980s wrote:


Posted by childofthe1980s on January 15th, 2008


Gerry:

That did it! Thank you, so much! You were very helpful!

childofthe1980s

"Gerry" wrote:

Posted by nass on January 15th, 2008



Yes, Autoruns is a great tool, but you removed the entry not the causer of
the entry, they (malware) like octopus with many testicles never end until
you cut the head off.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Do...eeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en...ols/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass
----
http://www.nasstec.co.uk

"childofthe1980s" wrote:

Posted by Gerry on January 15th, 2008


Nass

You are I think being overenthusiastic. This is an orphaned start up
entry left after the malware has been removed.

Read the original post.


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
nass wrote:


Posted by nass on January 15th, 2008



Hi Gerry,
No I'm not Overenthusiastic, viral infection can change and we seen this in
the past, and every day the virus behaviour can change before and after the
AV scan.
Viruses can and will deceive or mock/cone the AV to avoid detection with
changing names and paths, also it create a script (not big some Bytes) to
resurrect itself on each boot up and gain control of the system.
Or the least it will leave an open port to come back in another shape!.
HTH
Sleep well don't have nightmares <just a joke no offence>
nass


"Gerry" wrote:

Posted by mhc on January 15th, 2008


nass wrote:
Freudian Slip or typo?

Posted by nass on January 15th, 2008




"mhc" wrote:


entschuldigen beta was das?.



Posted by Gerry on January 15th, 2008


Nass

Just admit you got the bends going too deep to check on your friend
Ollie.


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



nass wrote:


Posted by David B. on January 16th, 2008


"octopus with many testicles" LOL, bet the female octopi like him!

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
__________________________________________________ _______________________________


"nass" <nass@discussions.microsoft.com> wrote in message
news:B6FEFC2E-F832-477D-BB07-EB065AAF4FDA@microsoft.com...

Posted by nass on January 16th, 2008



Ok Gerry, Ollie got your message and we are going deep fishing lol

"Gerry" wrote:

Posted by nass on January 16th, 2008



Oh my Gush no body can make a Mistoks these days!.

I meant tentacles as in Cuttlefish but my mind been in deep down under ( in
the ocean), Yeah She like him to bits I guess!.. <G>


"David B." wrote:


Posted by David B. on January 16th, 2008


Sorry, didn't mean to rag on ya, just gave me a good laugh.

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
__________________________________________________ _______________________________


"nass" <nass@discussions.microsoft.com> wrote in message
news:6280EB1B-F415-42CB-9BB6-138D7DD56FF2@microsoft.com...

Posted by nass on January 16th, 2008



No argo Dave I'm having a laugh too..


"David B." wrote: