When my Windows XP home starts a message appears saying "windows explorer has
encounter a problem needs to be close.we're sorry for the
inconvenience...................."
windows explorer also know as explorer.exe
please help me i can't use my computer because every time it's starting
that message appears and my PC freezes
thanks

John

Please post a complete copy of the Error Report from Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


JOHN wrote:

"Gerry" wrote:


Here's what i got

faulting application explorer.exe version 6.0.2900.5512,faulting module
unknown,version 0.0.0.0,fault address 0x02ba135c


0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 32 62 fset 02b
0050: 61 31 33 35 63 0d 0a a135c..

John

That's an incomplete Error Report. You did not use my tip on copying.

Have you recently made any RAM memory changes?

I think I would test the RAM.
http://www.elephantboycomputers.com/...ardware_Tshoot


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

JOHN wrote:

"Gerry" wrote:


here it is

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 5/28/2008
Time: 5:48:41 PM
User: N/A
Computer: VIRUSKILLER
Description:
Faulting application msiexec.exe, version 3.1.4001.5512, faulting module
unknown, version 0.0.0.0, fault address 0x00cfadbf.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 73 69 ure msi
0018: 65 78 65 63 2e 65 78 65 exec.exe
0020: 20 33 2e 31 2e 34 30 30 3.1.400
0028: 31 2e 35 35 31 32 20 69 1.5512 i
0030: 6e 20 75 6e 6b 6e 6f 77 n unknow
0038: 6e 20 30 2e 30 2e 30 2e n 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 63 66 set 00cf
0050: 61 64 62 66 adbf

note:THE NAME VIRUS KILLER IS JUST THE NAME OF MY COMPUTER NOT A REAL VIRUS

I did not made any memory changes