Tech Support > Microsoft Windows > Performance/Maintainence > Windows problems.... PLEASE HELP!!
Windows problems.... PLEASE HELP!!
Posted by Sarah on October 26th, 2005


I have been having problems with a PC in my office. It looked as though it
got a 'project1' virus. My virus scan did not work. I tried to use the
system recovery console, but it is asking me for a password that doesn't
exist. Then I tried the Automated System Recovery. This didn't work because
I have no backup disks. I tried reinstalling Windows, thinking it woul
repair the infected file. NOPE. Now whe I boot I can see things normally
but I cannot access any file or the start menu. Is there any way for me to
get to these virus' and delete them from the DOS menu? I have no idea what
commands to use. I am really trying to avaoid reformatting because there are
numerous files I need to get off the PC. Please help I getting extremely
frustrated. Thank you

Posted by Hans on October 26th, 2005


mmm..it's hard to tell what your problem really is. How did you get the name
"project1" as being of a virus? Your virus scan did not work: at the moment
or before? The first thing to try is to start up in "safe mode". Reboot and
just after the start-up messages on your screen, or a logo of the retailer or
manufactior, hit F8. To be sure you hit at the right moment hit it three or
four times in a row. Windows will start without loading several
(system)drivers, so you sceentop will show up in a lower resolution, larger
icon's and so on. But IF it starts up, you may feel relieved: the backbone of
your system is still in good shape. I don't know which virus scanner you have
installed but hopefully it can be started in "safe mode" of Windows. If so:
run it and also your anti spyware and anti adware progs. Let us see how far
you will come and talk further later on. Good luck.


"Sarah" wrote:

> I have been having problems with a PC in my office. It looked as though it
> got a 'project1' virus. My virus scan did not work. I tried to use the
> system recovery console, but it is asking me for a password that doesn't
> exist. Then I tried the Automated System Recovery. This didn't work because
> I have no backup disks. I tried reinstalling Windows, thinking it woul
> repair the infected file. NOPE. Now whe I boot I can see things normally
> but I cannot access any file or the start menu. Is there any way for me to
> get to these virus' and delete them from the DOS menu? I have no idea what
> commands to use. I am really trying to avaoid reformatting because there are
> numerous files I need to get off the PC. Please help I getting extremely
> frustrated. Thank you

Posted by Sarah on October 26th, 2005


I looked up soemthing that said the 'Project1' was a trojan (msdirectx.exe)??
I am not to familiar with this stuff. I have tried booting into safe mode
and it still will not let me access anything on the PC. Desktop items, start
menu, etc.. Nothing works. I am trying to find a way to locate the file and
remove it via DOS command. That seems to be the only place I can get anyting
to work.

"Hans" wrote:

> mmm..it's hard to tell what your problem really is. How did you get the name
> "project1" as being of a virus? Your virus scan did not work: at the moment
> or before? The first thing to try is to start up in "safe mode". Reboot and
> just after the start-up messages on your screen, or a logo of the retailer or
> manufactior, hit F8. To be sure you hit at the right moment hit it three or
> four times in a row. Windows will start without loading several
> (system)drivers, so you sceentop will show up in a lower resolution, larger
> icon's and so on. But IF it starts up, you may feel relieved: the backbone of
> your system is still in good shape. I don't know which virus scanner you have
> installed but hopefully it can be started in "safe mode" of Windows. If so:
> run it and also your anti spyware and anti adware progs. Let us see how far
> you will come and talk further later on. Good luck.
>
>
> "Sarah" wrote:
>
> > I have been having problems with a PC in my office. It looked as though it
> > got a 'project1' virus. My virus scan did not work. I tried to use the
> > system recovery console, but it is asking me for a password that doesn't
> > exist. Then I tried the Automated System Recovery. This didn't work because
> > I have no backup disks. I tried reinstalling Windows, thinking it woul
> > repair the infected file. NOPE. Now whe I boot I can see things normally
> > but I cannot access any file or the start menu. Is there any way for me to
> > get to these virus' and delete them from the DOS menu? I have no idea what
> > commands to use. I am really trying to avaoid reformatting because there are
> > numerous files I need to get off the PC. Please help I getting extremely
> > frustrated. Thank you

Posted by Hans on October 26th, 2005


Hi Sarah,

I continued upon your second post on this issue.

Hans.

Posted by Management on October 27th, 2005


Sarah wrote:
> I looked up soemthing that said the 'Project1' was a trojan (msdirectx.exe)??
> I am not to familiar with this stuff. I have tried booting into safe mode
> and it still will not let me access anything on the PC. Desktop items, start
> menu, etc.. Nothing works. I am trying to find a way to locate the file and
> remove it via DOS command. That seems to be the only place I can get anyting
> to work.
>

<SNIP>
Looking at F'secure, Project1.exe is the installer for the trojan,
there a number of files that you need to remove. See
http://www.f-secure.com/v-descs/y2kcount.shtml .

From what i read, it seems unlike that the trojan would still be
there after a re-install.


Charlie.






--
Broadcasting to the environs
www.radiowymsey.org

Posted by Hans on October 27th, 2005


This seems to be the only correct answer, thanks Charlie for your link.

Hans.


"Management" wrote:

> Sarah wrote:
> > I looked up soemthing that said the 'Project1' was a trojan (msdirectx.exe)??
> > I am not to familiar with this stuff. I have tried booting into safe mode
> > and it still will not let me access anything on the PC. Desktop items, start
> > menu, etc.. Nothing works. I am trying to find a way to locate the file and
> > remove it via DOS command. That seems to be the only place I can get anyting
> > to work.
> >

> <SNIP>
> Looking at F'secure, Project1.exe is the installer for the trojan,
> there a number of files that you need to remove. See
> http://www.f-secure.com/v-descs/y2kcount.shtml .
>
> From what i read, it seems unlike that the trojan would still be
> there after a re-install.
>
>
> Charlie.
>
>
>
>
>
>
> --
> Broadcasting to the environs
> www.radiowymsey.org
>


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