- Windows XP doesn't shut down
- Posted by andyscrase on March 21st, 2006
I have been trying to resolve this for a while now. I have a Windows XP
SP2 box that refuses to shut down.
I use Start -> Shut down and nothing seems to happen. It's like the OS
has completely ignored the shutdown message
I have tried using shutdown.exe from the cmd line - same issue.
I have tried using msconfig to load limited services, and I still get
the same problem.
The only way I can get a clean shutdown is to start in safe mode.
The box is fully patched, I have cleaned any spyware with AdAware and
Spybot, and it is running AVG anti-virus.
I don't recall any particular installation that triggered this issue.
I really don't want to reinstall, esp as I then have to deal with
Office 2003 reactivation,
Any help appreciated,
Thanks
Andy Scrase
- Posted by Michael on March 21st, 2006
run msconfig and stop programs/apps from loading one at a time till you find
the culprit.
you don't have any desktop search apps installed do you like Google or
msoft's?
I'd start with the avg anti-virus or any other 'heavyweights' that might be
starting up....
hope that helps...
--
"How hard can it be?"
- Posted by Barbara on March 21st, 2006
I'm no computer wiz but I recently had the same problem and solved it. My
computer wouldn't shut down or restart.
Have you ever had McAfee software in your computer???
Barb
"andyscrase" wrote:
- Posted by andyscrase on March 22nd, 2006
I haven't had McAfee on my PC, but I do use AVG.
I'm not using desktop search either.
I'll try the selective loading of apps using msconfig suggested by
Michael above and let you kno whow it goes.
Andy
- Posted by Bert Kinney on March 22nd, 2006
Hi,
You may be able to find a solution here.
Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.php
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
andyscrase wrote:
- Posted by andyscrase on March 22nd, 2006
I managed to fix the problem in rather a roundabout way. Turns out my
stepson, who logs in as a different user, has no problems shutting
down. Weird because he installs most of the software.
So my brute force solution was to delete my account and create a new
one.
- Posted by Bert Kinney on March 22nd, 2006
Glad to see you have found a solution.
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
andyscrase wrote:
