when i shutdown my pc in the normal way from the start menu i get a
blue windows xp full screen window which tells me that windows is
installing updates ( 1 of 1 )
and that i should not switch off or restart.
unfortunately this screen can stay for 12/15 hours making my pc
unusable and i therefore have no choice but to switch off using the
button on the front of the pc which i understand is not recommended.

how can this be avoided

ray guy

Ray,

You appear to have multi-posted (put same message individually to separate groups) instead of cross-posting.
Cross-posting is much preferred.

See my answer to your other thread at windowsxp.general

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Maurice N
MVP Windows - Shell / User
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rayguy@bigfoot.com wrote: