Tech Support > Microsoft Windows > Performance/Maintainence > WinXP Pro sp2 and AMD64 X2 Dual Core
WinXP Pro sp2 and AMD64 X2 Dual Core
Posted by SynTaks on December 25th, 2005



I am trying to find the "hotfix" that is mentioned in Article 896256 in the
MS knowledge base. (http://support.microsoft.com/?id=896256)

I am having problems with performance on Windows XP Pro and the AMD64 X2
Dual-core processor.

Does ANYONE know where I can get this hotfix without having to pay for MS
support?


--

Takali Omega

Posted by Jon_Hildrum on December 25th, 2005


Microsoft should not charge you for calling just to obtain the hotfix.

--
Jon Hildrum
DTS MVP
Jon_Hildrum@msn.com
www.hildrum.com
"SynTaks" <SynTaks@discussions.microsoft.com> wrote in message
news:881F78C7-4DEB-4B27-B9CC-32BED587D7B6@microsoft.com...
>
> I am trying to find the "hotfix" that is mentioned in Article 896256 in
> the
> MS knowledge base. (http://support.microsoft.com/?id=896256)
>
> I am having problems with performance on Windows XP Pro and the AMD64 X2
> Dual-core processor.
>
> Does ANYONE know where I can get this hotfix without having to pay for MS
> support?
>
>
> --
>
> Takali Omega



Posted by SynTaks on December 25th, 2005



Well...so far I haven't worked out a way to contact MS without paying for
it. I have an OEM version of windows and MS says to ask my system
manufacturer for help. The system manufacturer doesn't even recognize this
problem, let alone have the hotfix for it. As of yet, I haven't found a way
to get support on this problem without paying first.

--------------------------------
"Jon_Hildrum" wrote:

> Microsoft should not charge you for calling just to obtain the hotfix.


Posted by Chuck on December 25th, 2005


You will either need to call MS, and be nice, or wait for the next XP
hotfix, or
your OEM "should" be able to obtain the files from MS if you cannot.

Date Time Version Size File name
--------------------------------------------------------------
28-Sep-2005 23:35 5.1.2600.2765 134,272 Halmacpi.dll
29-Sep-2005 00:02 5.1.2600.2765 2,136,064 Ntkrnlmp.exe
28-Sep-2005 23:35 5.1.2600.2765 2,057,344 Ntkrnlpa.exe
28-Sep-2005 23:35 5.1.2600.2765 2,015,744 Ntkrpamp.exe
29-Sep-2005 00:04 5.1.2600.2765 2,180,096 Ntoskrnl.exe
28-Sep-2005 23:32 5.1.2600.2765 30,720 Arpidfix.exe
English Version files
"SynTaks" <SynTaks@discussions.microsoft.com> wrote in message
news:9CFC5DE5-23F8-4667-B7B9-7FEF11BC4522@microsoft.com...
>
> Well...so far I haven't worked out a way to contact MS without paying for
> it. I have an OEM version of windows and MS says to ask my system
> manufacturer for help. The system manufacturer doesn't even recognize

this
> problem, let alone have the hotfix for it. As of yet, I haven't found a

way
> to get support on this problem without paying first.
>
> --------------------------------
> "Jon_Hildrum" wrote:
>
> > Microsoft should not charge you for calling just to obtain the hotfix.

>



Posted by lorms on January 5th, 2006


Did you ever manage to get the hotfix for the SP@ dual core problem? I think
I am having the same exact problem, and am also looking for a way to get the
hotfix w/o paying Microsoft for the solution.


"SynTaks" wrote:

>
> I am trying to find the "hotfix" that is mentioned in Article 896256 in the
> MS knowledge base. (http://support.microsoft.com/?id=896256)
>
> I am having problems with performance on Windows XP Pro and the AMD64 X2
> Dual-core processor.
>
> Does ANYONE know where I can get this hotfix without having to pay for MS
> support?
>
>
> --
>
> Takali Omega


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