I've got a laptop that has problems when trying to auto-update or manually
update via the MS Web site.

Is there any way to provide a Word doc with the screens prints to help
clarify the isse?

Thanks,

jwkh

"jwkh" <jwkh@discussions.microsoft.com> wrote in message
news:C2FAA17F-E8BF-4C22-8DC8-AD82EFD211A3@microsoft.com...
Repost to the group microsoft.public.windowsupdate and just type up full
details of error messages you get.