My kids have 2 different MP3 players. One is Phillips the other is RCA. On
first initial connect to our computer (running Vista operating system) both
MP3's worked and they were able to get music on their players. Now,
everytime they try to get more music added, the RCA says the USB cable is a
bad connection and on the Phillips, it no longer downloads music and
scrambles the music that is already on it. I have no clue what to do. Any
suggestions?