Tech Support > Computer Hardware > Printers > Alotofthings.com sucks because they ignore, lie, bully, give excuses,accuses and threaten their customers!!!
Alotofthings.com sucks because they ignore, lie, bully, give excuses,accuses and threaten their customers!!!
Posted by etikesaem@gmail.com on May 3rd, 2008


I'm posting this on the Internet, that way people that are considering
their ink will think twice. Also, people that are trying to return
Alotofthings.com ink, will have an ideal how. Although
Alotofthing.com has the right to conduct business anyway they want, I
have to disagree with their ethics. Alotofthings is the only company
I know that would ignore, lie, bully, give excuses, accuses, and
threaten their customer. If you google Alotofthings.com you will know
that there are numerous complaints against them. Here are just a few
of the proofs why they suck.....

PROOF #1 - "I have been having a lot of problems with .... inks ....
sold by the likes of www.alotofthings.com"
http://hardware.mcse.ms/archive46-2004-11-108084.html

PROOF #2 - "...they became rude and told me to just send everything
back. Naturally I won't be using them again"
http://www.howtofixcomputers.com/bb/ftopic190382.html

PROOF #3 - "Only half of their cartridges work.....if you call
them .... want to return something. They will not call you back.."
http://www.printerforums.net/t21795-...-not-work.html

PROOF #4 - "Got a refill kit ... from Alotofthings, .... the results
are pretty disappointing. None of the colors match .... I've
complained to Alotofthings with no response."
http://www.tomshardware.com/forum/19...problems-canon

PROOF #5 - "Color accuracy on prints is no where near the OEM or what
I am used to using."
http://www.resellerratings.com/seller9987-p1-s3-d3.html

PROOF #6 "bought them from alotofthings.com. I sent email to their
support and have received no reply"
http://ryxi.com/printers/215-219-g-g...ges-read.shtml

PROOF #7 - "Maximum warranty period is 60 days for any item"
http://www.alotofthings.com/viartsho...article_id=159)

PROOF #8 - "but when I contacted them .... about returning defective
merchandise, I got unprofessional emails which denied there were any
issues with these carts and that they had done nothing wrong and
implied that I was trying to return another vendor's carts. There were
even off-handed references to getting their legal department
involved."
http://www.nifty-stuff.com/forum/viewtopic.php?pid=6381

I believe Alotofthings.com has some scheme on making sure their
defective ink cartridges never gets returned. I've notice they try to
use these following six tactics if you try to return their ink.....

IGNORE - If you send them an email trying to return some defective
ink, Alotofthings.com will will ignore the email and not respond to
it. (PROOF#3, 4, & 6.) You really need to call them on the
telephone. If you leave a message on their voice mail, they probably
will not call back. Just keep on calling until you get a live person
on the line. After you reach them, ask them why they didn't respond
to your emails. Then they will probably give their renowned lie....
which I will get to next.

LIES - They are going to lie and say they didn't receive the email
because it probably went in their Spam filter. That's crap and
false!!!! When they first told me this, I believed them. Now I think
about it, my guess is.... it didn't go in their Spam filter, it went
in their Scam filter. Their Scam filter is where all the letter from
unhappy customer requesting a return go to. It's just ironic to me
that when I send them email requesting to buy their ink, they
respond. However, when I send them email requesting to return a
defective ink cartridge, they never respond. (PROOF#3, 4, & 6.)
Alotofthings.com has excellent "Sales service", but terrible "Customer
service".

EXCUSES - Some famous excuses are "the product is past the warranty
period so no returns" or "it's not their fault it's the suppliers."
Actually, Alotofthings.com 60 day warranty is a give away on how much
their product sucks. (Proof #7.) Especially since the regular consumer
who purchase ink will easily store it past 60 days before first use.
Then when the consumer discovers it's defective ink, Alotofthings.com
can just say "no refunds, it's past the warranty period". (Another
possibility on why Alotofthings.com ignores emails from customer
requesting a refund is because they are waiting for the 60 days
warranty to expire.)

They also like to blame their suppliers. They claim it's not their
fault....however I question.......Why don't they stop buying that
cheap "Made in 3rd World Country" crap. Why don't they stop buying
from the suppliers that offer the lowest price with worst quality.
Why don't they start using some reputable USA suppliers. Why don't
they follow the business model of companies like Precision Colors who
only use the same reputable supplier all the time. This explains why
on the Internet there are mixed reviews about their products. You
never know what you are getting, sometimes it's sufficient, sometimes
it awful.

ACCUSES- Alotofthings.com actually had the audacity to accuse people
of trying to return a product that is not theirs. (Proof #8.) They
will accuse you of buying it from another vendor. I'm not sure how to
fight this argument. I'm guessing alotofthings.com's legal department
thought of this excuse. It's very clever.

BULLY - If you know you have a case (product within warranty) against
Alotofthing.com, that's when they will become rude to you and act like
a bully. (Proof #2 & 8.) I assume it's to intimidate the customer. I
know that if I dealt with a customer service that acted like a bully,
I would hesitate to return the item. They do this because it will
cause a person to hesitate in spending more money in sending back the
package. When sending out your package, make sure you request a
"receipt confirmation".

THREATENED- If you get them upset, Alotofthings.com could eventually
refer you to their legal department. (Proof #8.) Is this crazy? For
a ink vendor that actually has a legal department must tell you
something about the company. Do they get that many returns that they
need a legal department? Maybe if they spent more money on higher
quality ink, they can spend less money on their legal department.

Although Alotofthings.com has the right to cheat their customers. I
just want to make sure people know that customer have "rights" also.
We have the right to warn others to beware of Alotofthings.com. We
have the right to warn others about this rip off, because even if
Alotofthing.com ink works, the quality is poor. (Proof #1, 3, 4, &
5.) We have the right to tell people that if they are unhappy with
Alotofthings, then they should post on this thread. I hope
Alotofthings.com will learn to work with their customers in the
future, instead of accusing them. (Proof #8.) I forgot to mention,
not only does Alotofthings.com have horrible quality and dreadful
customer service. They also don't have the lowest prices. Check
ebay.com for much lower prices.

Posted by measekite on May 3rd, 2008




etikesaem@gmail.com wrote:

I'm posting this on the Internet, that way people that are considering their ink will think twice. Also, people that are trying to return Alotofthings.com ink, will have an ideal how. Although Alotofthing.com has the right to conduct business anyway they want, I have to disagree with their ethics.

I absolutely agree with everything you are saying.



Alotofthings is the only company I know that would ignore, lie, bully, give excuses, accuses, and threaten their customer.

Thats the conclusion I came to after a phone conversation a couple of years ago.



If you google Alotofthings.com you will know that there are numerous complaints against them. Here are just a few of the proofs why they suck..... PROOF #1 - "I have been having a lot of problems with .... inks .... sold by the likes of www.alotofthings.com" http://hardware.mcse.ms/archive46-2004-11-108084.html PROOF #2 - "...they became rude

That is an understatement!


and told me to just send everything back. Naturally I won't be using them again" http://www.howtofixcomputers.com/bb/ftopic190382.html PROOF #3 - "Only half of their cartridges work.....if you call them .... want to return something. They will not call you back.."

So what else is new


http://www.printerforums.net/t21795-...-not-work.html PROOF #4 - "Got a refill kit ... from Alotofthings, .... the results are pretty disappointing. None of the colors match .... I've complained to Alotofthings with no response."

When asked to name the brand of what they sell and why they did not post is prominently on their website they  became reall snooty.  They refused to disclose what they were selling.


http://www.tomshardware.com/forum/19...problems-canon PROOF #5 - "Color accuracy on prints is no where near the OEM

There certainly is not doubt about that.


or what I am used to using." http://www.resellerratings.com/seller9987-p1-s3-d3.html PROOF #6 "bought them from alotofthings.com. I sent email to their support and have received no reply"

So they met expectations.


http://ryxi.com/printers/215-219-g-g...ges-read.shtml PROOF #7 - "Maximum warranty period is 60 days for any item" http://www.alotofthings.com/viartshop/article.php?category_id=45&article_id=159) PROOF #8 - "but when I contacted them .... about returning defective merchandise, I got unprofessional emails which denied there were any issues with these carts and that they had done nothing wrong

I am sure they exceeded expectations in this regard.


and implied that I was trying to return another vendor's carts. There were even off-handed references to getting their legal department involved." http://www.nifty-stuff.com/forum/viewtopic.php?pid=6381 I believe Alotofthings.com has some scheme on making sure their defective ink cartridges never gets returned. I've notice they try to use these following six tactics if you try to return their ink..... IGNORE - If you send them an email trying to return some defective ink, Alotofthings.com will will ignore the email and not respond to it.

Oh Yeah


(PROOF#3, 4, & 6.) You really need to call them on the telephone. If you leave a message on their voice mail, they probably will not call back. Just keep on calling until you get a live person on the line. After you reach them, ask them why they didn't respond to your emails. Then they will probably give their renowned lie.... which I will get to next. LIES - They are going to lie and say they didn't receive the email because it probably went in their Spam filter.

Well you certainly do not get that from OEMs


That's crap and false!!!! When they first told me this, I believed them. Now I think about it, my guess is.... it didn't go in their Spam filter, it went in their Scam filter. Their Scam filter is where all the letter from unhappy customer requesting a return go to. It's just ironic to me that when I send them email requesting to buy their ink, they respond. However, when I send them email requesting to return a defective ink cartridge, they never respond. (PROOF#3, 4, & 6.) Alotofthings.com has excellent "Sales service", but terrible "Customer service". EXCUSES - Some famous excuses are "the product is past the warranty period so no returns" or "it's not their fault it's the suppliers." Actually, Alotofthings.com 60 day warranty is a give away on how much their product sucks. (Proof #7.) Especially since the regular consumer who purchase ink will easily store it past 60 days before first use. Then when the consumer discovers it's defective ink,

I think one is best off using OEM ink.


Alotofthings.com can just say "no refunds, it's past the warranty period". (Another possibility on why Alotofthings.com ignores emails from customer requesting a refund is because they are waiting for the 60 days warranty to expire.) They also like to blame their suppliers. They claim it's not their fault

That is par for the course.


....however I question.......Why don't they stop buying that cheap "Made in 3rd World Country" crap.

That is what most of the ink vendors do.


Why don't they stop buying from the suppliers that offer the lowest price with worst quality. Why don't they start using some reputable USA suppliers. Why don't they follow the business model of companies like Precision Colors who only use the same reputable supplier all the time. This explains why on the Internet there are mixed reviews about their products.




You never know what you are getting, sometimes it's sufficient, sometimes it awful.

That is what I have been saying in this ng for the past two years but certain individuals slam me for saying this.  May they have sone interest in this.


ACCUSES- Alotofthings.com actually had the audacity to accuse people of trying to return a product that is not theirs. (Proof #8.) They will accuse you of buying it from another vendor. I'm not sure how to fight this argument. I'm guessing alotofthings.com's legal department thought of this excuse. It's very clever. BULLY - If you know you have a case (product within warranty) against Alotofthing.com, that's when they will become rude to you and act like a bully.

I really believe what you are saying


(Proof #2 & 8.) I assume it's to intimidate the customer. I know that if I dealt with a customer service that acted like a bully, I would hesitate to return the item. They do this because it will cause a person to hesitate in spending more money in sending back the package. When sending out your package, make sure you request a "receipt confirmation". THREATENED- If you get them upset, Alotofthings.com could eventually refer you to their legal department. (Proof #8.) Is this crazy? For a ink vendor that actually has a legal department must tell you something about the company. Do they get that many returns that they need a legal department? Maybe if they spent more money on higher quality ink, they can spend less money on their legal department. Although Alotofthings.com has the right to cheat their customers. I just want to make sure people know that customer have "rights" also.




We have the right to warn others to beware of Alotofthings.com.




We have the right to warn others about this rip off, because even if Alotofthing.com ink works, the quality is poor. (Proof #1, 3, 4, & 5.) We have the right to tell people that if they are unhappy with Alotofthings, then they should post on this thread. I hope Alotofthings.com will learn to work with their customers in the future, instead of accusing them. (Proof #8.) I forgot to mention, not only does Alotofthings.com have horrible quality and dreadful customer service. They also don't have the lowest prices. Check ebay.com for much lower prices.

Posted by Jan Alter on May 3rd, 2008




<etikesaem@gmail.com> wrote in message
news:fd8ae6d0-85f7-4da2-9800-c9cc8e867c95@26g2000hsk.googlegroups.com...
Really?

Well I have to count myself lucky after placing about 5 orders with them
over the past two years and things turning out OK. And when they sent me a
faulty cartridge chip and I emailed them about it they sent me a replacement
within a week. Yes, I must have been very lucky to get away unscathed.


--
Jan Alter
bearpuf@verizon.net
or
jalter@phila.k12.pa.us



Posted by measekite on May 3rd, 2008




Jan Alter wrote:

&lt;etikesaem@gmail.com&gt; wrote in message news:fd8ae6d0-85f7-4da2-9800-c9cc8e8...oglegroups.com...



I'm posting this on the Internet, that way people that are considering their ink will think twice. Also, people that are trying to return Alotofthings.com ink, will have an ideal how. Although Alotofthing.com has the right to conduct business anyway they want, I have to disagree with their ethics. Alotofthings is the only company I know that would ignore, lie, bully, give excuses, accuses, and threaten their customer. If you google Alotofthings.com you will know that there are numerous complaints against them. Here are just a few of the proofs why they suck..... PROOF #1 - "I have been having a lot of problems with .... inks .... sold by the likes of www.alotofthings.com" http://hardware.mcse.ms/archive46-2004-11-108084.html PROOF #2 - "...they became rude and told me to just send everything back. Naturally I won't be using them again" http://www.howtofixcomputers.com/bb/ftopic190382.html PROOF #3 - "Only half of their cartridges work.....if you call them .... want to return something. They will not call you back.." http://www.printerforums.net/t21795-alotofthingscom-ink-does-not-work.html PROOF #4 - "Got a refill kit ... from Alotofthings, .... the results are pretty disappointing. None of the colors match .... I've complained to Alotofthings with no response." http://www.tomshardware.com/forum/19829-3-alotofthings-formulabs-problems-canon PROOF #5 - "Color accuracy on prints is no where near the OEM or what I am used to using." http://www.resellerratings.com/seller9987-p1-s3-d3.html PROOF #6 "bought them from alotofthings.com. I sent email to their support and have received no reply" http://ryxi.com/printers/215-219-g-g-ink-cartridges-read.shtml PROOF #7 - "Maximum warranty period is 60 days for any item" http://www.alotofthings.com/viartshop/article.php?category_id=45&amp;article_id=159) PROOF #8 - "but when I contacted them .... about returning defective merchandise, I got unprofessional emails which denied there were any issues with these carts and that they had done nothing wrong and implied that I was trying to return another vendor's carts. There were even off-handed references to getting their legal department involved." http://www.nifty-stuff.com/forum/viewtopic.php?pid=6381 I believe Alotofthings.com has some scheme on making sure their defective ink cartridges never gets returned. I've notice they try to use these following six tactics if you try to return their ink..... IGNORE - If you send them an email trying to return some defective ink, Alotofthings.com will will ignore the email and not respond to it. (PROOF#3, 4, &amp; 6.) You really need to call them on the telephone. If you leave a message on their voice mail, they probably will not call back. Just keep on calling until you get a live person on the line. After you reach them, ask them why they didn't respond to your emails. Then they will probably give their renowned lie.... which I will get to next. LIES - They are going to lie and say they didn't receive the email because it probably went in their Spam filter. That's crap and false!!!! When they first told me this, I believed them. Now I think about it, my guess is.... it didn't go in their Spam filter, it went in their Scam filter. Their Scam filter is where all the letter from unhappy customer requesting a return go to. It's just ironic to me that when I send them email requesting to buy their ink, they respond. However, when I send them email requesting to return a defective ink cartridge, they never respond. (PROOF#3, 4, &amp; 6.) Alotofthings.com has excellent "Sales service", but terrible "Customer service". EXCUSES - Some famous excuses are "the product is past the warranty period so no returns" or "it's not their fault it's the suppliers." Actually, Alotofthings.com 60 day warranty is a give away on how much their product sucks. (Proof #7.) Especially since the regular consumer who purchase ink will easily store it past 60 days before first use. Then when the consumer discovers it's defective ink, Alotofthings.com can just say "no refunds, it's past the warranty period". (Another possibility on why Alotofthings.com ignores emails from customer requesting a refund is because they are waiting for the 60 days warranty to expire.) They also like to blame their suppliers. They claim it's not their fault....however I question.......Why don't they stop buying that cheap "Made in 3rd World Country" crap. Why don't they stop buying from the suppliers that offer the lowest price with worst quality. Why don't they start using some reputable USA suppliers. Why don't they follow the business model of companies like Precision Colors who only use the same reputable supplier all the time. This explains why on the Internet there are mixed reviews about their products. You never know what you are getting, sometimes it's sufficient, sometimes it awful. ACCUSES- Alotofthings.com actually had the audacity to accuse people of trying to return a product that is not theirs. (Proof #8.) They will accuse you of buying it from another vendor. I'm not sure how to fight this argument. I'm guessing alotofthings.com's legal department thought of this excuse. It's very clever. BULLY - If you know you have a case (product within warranty) against Alotofthing.com, that's when they will become rude to you and act like a bully. (Proof #2 &amp; 8.) I assume it's to intimidate the customer. I know that if I dealt with a customer service that acted like a bully, I would hesitate to return the item. They do this because it will cause a person to hesitate in spending more money in sending back the package. When sending out your package, make sure you request a "receipt confirmation". THREATENED- If you get them upset, Alotofthings.com could eventually refer you to their legal department. (Proof #8.) Is this crazy? For a ink vendor that actually has a legal department must tell you something about the company. Do they get that many returns that they need a legal department? Maybe if they spent more money on higher quality ink, they can spend less money on their legal department. Although Alotofthings.com has the right to cheat their customers. I just want to make sure people know that customer have "rights" also. We have the right to warn others to beware of Alotofthings.com. We have the right to warn others about this rip off, because even if Alotofthing.com ink works, the quality is poor. (Proof #1, 3, 4, &amp; 5.) We have the right to tell people that if they are unhappy with Alotofthings, then they should post on this thread. I hope Alotofthings.com will learn to work with their customers in the future, instead of accusing them. (Proof #8.) I forgot to mention, not only does Alotofthings.com have horrible quality and dreadful customer service. They also don't have the lowest prices. Check ebay.com for much lower prices.







Although Alotofthings.com has the right to cheat their customers...



Really? Well I have to count myself lucky after placing about 5 orders with them over the past two years and things turning out OK.

Hundreds of thousands of dog ate dog food last year but only a few hundred died.

Many people brushed their teeth with antifreeze from China but only a few hundred got sick.

Many kids ate lead paint from China but how many are going to get cancer?

If only 5% of their customers get screwed and another 15% do not know they got screwed that is a lot.&nbsp; Just because you were lucky does not mean anything.

The guy told the truth.&nbsp; That is how they are.&nbsp; I have spoken to many of the vendors of crap ink and I find there is a difference between a crap ink vendor and a vendor who sells crap ink.&nbsp; In some cases one vendor is both.


And when they sent me a faulty cartridge chip and I emailed them about it they sent me a replacement within a week. Yes, I must have been very lucky to get away unscathed.

&nbsp;Lucky is the word




Posted by ray on May 3rd, 2008


I found the ink from a lot of things to be of very poor quality.
However they took it all back for a full refund. Maybe a little sugar
instead of vinegar when dealing with customer non support would help.

For an aftermarket ink I found MIS to be pretty good as far as color
match and I use it for my non critical printing. I have yet to find
an aftermarket ink that has fade resistance that approaches Canon OEM.

On Fri, 2 May 2008 19:52:10 -0700 (PDT), etikesaem@gmail.com wrote:

Posted by Taliesyn on May 3rd, 2008


etikesaem@gmail.com wrote:

Seeing anyone can post hate mail in a newsgroup (and I've seen previous
attempts here from the "mk" troll), nothing I see here would dissuade me
from ordering from Alotofthings - except Alotofthings themselves. See,
they don't ship to Canada! Is that a problem for me? No. There are
plenty of other sources of good ink! :-)

-Taliesyn

Posted by Burt on May 3rd, 2008



"Taliesyn" <Taliesyn4@netscape.net> wrote in message
news:XoudnXnEqbuiCoHVnZ2dnUVZ_oOnnZ2d@colbanet...
Alotofthings did have one glitch some years ago - they shipped a different
ink for the bci-6M carts that gave a decidedly different color balance.
They quickly rectified the problem by shipping the correct ink to all
customers that had received the wrong ink - and they did it without waiting
for each customer to complain. I have friends who use Formulabs inks
exclusively in their Canon printers. They are very particular about their
photo prints and have custom profiles that give them excellent color gamut
and balance. Alotofthings also did an interesting marketing approach a few
years ago in which they sold prefilled bci-6 carts from several
manufacturers and asked the customers to rate them to guide future sales.
Given their good reputation that I've heard about, I would presume that they
pretested these carts to be certain that all the ones they sold were of
suitable quality. Taliesn - you are right that anyone can post a "hit
piece" to defame a vendor.



Posted by Taliesyn on May 3rd, 2008


Burt wrote:
Add to the fact that on eBay they had positive feedback to the tune of
10,000 or something, which is a far better yardstick to go by than a
couple of anonymous, vicious, hate postings.

-Taliesyn


Posted by DanG on May 3rd, 2008



"Burt" <bjgNOSPAMmail@pacbell.net> wrote in message
news:zY2Tj.13029$GE1.3161@nlpi061.nbdc.sbc.com...
I was part of that magenta issue, which was, BTW, not Alotofthings fault.
Formulabs changed the ink and didn't tell anyone.

I've have some attitude from Alotofthings CS reps via email, but only
because I was being a jerk. They're not very good at handling difficult
customers. But they do test everything they sell, which is more than you can
say for 90% of the online ink sellers out there. For bulk inks, there's no
better place to go for quality, and damn few sellers that can tell you it
it's Formulabs or not.



Posted by measekite on May 3rd, 2008




ray wrote:

I found the ink from a lot of things to be of very poor quality.

That is very understandable and expected.


However they took it all back for a full refund. Maybe a little sugar instead of vinegar when dealing with customer non support would help. For an aftermarket ink I found MIS to be pretty good as far as color match and I use it for my non critical printing.

You certainly would not want to use it for your fine artistic photo enlargements.


I have yet to find an aftermarket ink that has fade resistance that approaches Canon OEM.

And you won't.


On Fri, 2 May 2008 19:52:10 -0700 (PDT), etikesaem@gmail.com wrote:



I'm posting this on the Internet, that way people that are considering their ink will think twice. Also, people that are trying to return Alotofthings.com ink, will have an ideal how. Although Alotofthing.com has the right to conduct business anyway they want, I have to disagree with their ethics. Alotofthings is the only company I know that would ignore, lie, bully, give excuses, accuses, and threaten their customer. If you google Alotofthings.com you will know that there are numerous complaints against them. Here are just a few of the proofs why they suck..... PROOF #1 - "I have been having a lot of problems with .... inks .... sold by the likes of www.alotofthings.com" http://hardware.mcse.ms/archive46-2004-11-108084.html PROOF #2 - "...they became rude and told me to just send everything back. Naturally I won't be using them again" http://www.howtofixcomputers.com/bb/ftopic190382.html PROOF #3 - "Only half of their cartridges work.....if you call them .... want to return something. They will not call you back.." http://www.printerforums.net/t21795-alotofthingscom-ink-does-not-work.html PROOF #4 - "Got a refill kit ... from Alotofthings, .... the results are pretty disappointing. None of the colors match .... I've complained to Alotofthings with no response." http://www.tomshardware.com/forum/19829-3-alotofthings-formulabs-problems-canon PROOF #5 - "Color accuracy on prints is no where near the OEM or what I am used to using." http://www.resellerratings.com/seller9987-p1-s3-d3.html PROOF #6 "bought them from alotofthings.com. I sent email to their support and have received no reply" http://ryxi.com/printers/215-219-g-g-ink-cartridges-read.shtml PROOF #7 - "Maximum warranty period is 60 days for any item" http://www.alotofthings.com/viartshop/article.php?category_id=45&amp;article_id=159) PROOF #8 - "but when I contacted them .... about returning defective merchandise, I got unprofessional emails which denied there were any issues with these carts and that they had done nothing wrong and implied that I was trying to return another vendor's carts. There were even off-handed references to getting their legal department involved." http://www.nifty-stuff.com/forum/viewtopic.php?pid=6381 I believe Alotofthings.com has some scheme on making sure their defective ink cartridges never gets returned. I've notice they try to use these following six tactics if you try to return their ink..... IGNORE - If you send them an email trying to return some defective ink, Alotofthings.com will will ignore the email and not respond to it. (PROOF#3, 4, &amp; 6.) You really need to call them on the telephone. If you leave a message on their voice mail, they probably will not call back. Just keep on calling until you get a live person on the line. After you reach them, ask them why they didn't respond to your emails. Then they will probably give their renowned lie.... which I will get to next. LIES - They are going to lie and say they didn't receive the email because it probably went in their Spam filter. That's crap and false!!!! When they first told me this, I believed them. Now I think about it, my guess is.... it didn't go in their Spam filter, it went in their Scam filter. Their Scam filter is where all the letter from unhappy customer requesting a return go to. It's just ironic to me that when I send them email requesting to buy their ink, they respond. However, when I send them email requesting to return a defective ink cartridge, they never respond. (PROOF#3, 4, &amp; 6.) Alotofthings.com has excellent "Sales service", but terrible "Customer service". EXCUSES - Some famous excuses are "the product is past the warranty period so no returns" or "it's not their fault it's the suppliers." Actually, Alotofthings.com 60 day warranty is a give away on how much their product sucks. (Proof #7.) Especially since the regular consumer who purchase ink will easily store it past 60 days before first use. Then when the consumer discovers it's defective ink, Alotofthings.com can just say "no refunds, it's past the warranty period". (Another possibility on why Alotofthings.com ignores emails from customer requesting a refund is because they are waiting for the 60 days warranty to expire.) They also like to blame their suppliers. They claim it's not their fault....however I question.......Why don't they stop buying that cheap "Made in 3rd World Country" crap. Why don't they stop buying





Why don't they start using some reputable USA suppliers. Why don't they follow the business model of companies like Precision Colors who only use the same reputable supplier all the time. This explains why on the Internet there are mixed reviews about their products. You never know what you are getting, sometimes it's sufficient, sometimes it awful. ACCUSES- Alotofthings.com actually had the audacity to accuse people of trying to return a product that is not theirs. (Proof #8.) They will accuse you of buying it from another vendor. I'm not sure how to fight this argument. I'm guessing alotofthings.com's legal department thought of this excuse. It's very clever. BULLY - If you know you have a case (product within warranty) against Alotofthing.com, that's when they will become rude to you and act like a bully. (Proof #2 &amp; 8.) I assume it's to intimidate the customer. I know that if I dealt with a customer service that acted like a bully, I would hesitate to return the item. They do this because it will cause a person to hesitate in spending more money in sending back the package. When sending out your package, make sure you request a "receipt confirmation". THREATENED- If you get them upset, Alotofthings.com could eventually refer you to their legal department. (Proof #8.) Is this crazy? For a ink vendor that actually has a legal department must tell you something about the company. Do they get that many returns that they need a legal department? Maybe if they spent more money on higher quality ink, they can spend less money on their legal department. Although Alotofthings.com has the right to cheat their customers. I just want to make sure people know that customer have "rights" also. We have the right to warn others to beware of Alotofthings.com. We have the right to warn others about this rip off, because even if Alotofthing.com ink works, the quality is poor. (Proof #1, 3, 4, &amp; 5.) We have the right to tell people that if they are unhappy with Alotofthings, then they should post on this thread. I hope Alotofthings.com will learn to work with their customers in the future, instead of accusing them. (Proof #8.) I forgot to mention, not only does Alotofthings.com have horrible quality and dreadful customer service. They also don't have the lowest prices. Check ebay.com for much lower prices.


Posted by measekite on May 3rd, 2008




ray wrote:

I found the ink from a lot of things to be of very poor quality.

That is very understandable and expected.


However they took it all back for a full refund. Maybe a little sugar instead of vinegar when dealing with customer non support would help. For an aftermarket ink I found MIS to be pretty good as far as color match and I use it for my non critical printing.

You certainly would not want to use it for your fine artistic photo enlargements.


I have yet to find an aftermarket ink that has fade resistance that approaches Canon OEM.

And you won't.


On Fri, 2 May 2008 19:52:10 -0700 (PDT), etikesaem@gmail.com wrote:



I'm posting this on the Internet, that way people that are considering their ink will think twice. Also, people that are trying to return Alotofthings.com ink, will have an ideal how. Although Alotofthing.com has the right to conduct business anyway they want, I have to disagree with their ethics. Alotofthings is the only company I know that would ignore, lie, bully, give excuses, accuses, and threaten their customer. If you google Alotofthings.com you will know that there are numerous complaints against them. Here are just a few of the proofs why they suck..... PROOF #1 - "I have been having a lot of problems with .... inks .... sold by the likes of www.alotofthings.com" http://hardware.mcse.ms/archive46-2004-11-108084.html PROOF #2 - "...they became rude and told me to just send everything back. Naturally I won't be using them again" http://www.howtofixcomputers.com/bb/ftopic190382.html PROOF #3 - "Only half of their cartridges work.....if you call them .... want to return something. They will not call you back.." http://www.printerforums.net/t21795-alotofthingscom-ink-does-not-work.html PROOF #4 - "Got a refill kit ... from Alotofthings, .... the results are pretty disappointing. None of the colors match .... I've complained to Alotofthings with no response." http://www.tomshardware.com/forum/19829-3-alotofthings-formulabs-problems-canon PROOF #5 - "Color accuracy on prints is no where near the OEM or what I am used to using." http://www.resellerratings.com/seller9987-p1-s3-d3.html PROOF #6 "bought them from alotofthings.com. I sent email to their support and have received no reply" http://ryxi.com/printers/215-219-g-g-ink-cartridges-read.shtml PROOF #7 - "Maximum warranty period is 60 days for any item" http://www.alotofthings.com/viartshop/article.php?category_id=45&amp;article_id=159) PROOF #8 - "but when I contacted them .... about returning defective merchandise, I got unprofessional emails which denied there were any issues with these carts and that they had done nothing wrong and implied that I was trying to return another vendor's carts. There were even off-handed references to getting their legal department involved." http://www.nifty-stuff.com/forum/viewtopic.php?pid=6381 I believe Alotofthings.com has some scheme on making sure their defective ink cartridges never gets returned. I've notice they try to use these following six tactics if you try to return their ink..... IGNORE - If you send them an email trying to return some defective ink, Alotofthings.com will will ignore the email and not respond to it. (PROOF#3, 4, &amp; 6.) You really need to call them on the telephone. If you leave a message on their voice mail, they probably will not call back. Just keep on calling until you get a live person on the line. After you reach them, ask them why they didn't respond to your emails. Then they will probably give their renowned lie.... which I will get to next. LIES - They are going to lie and say they didn't receive the email because it probably went in their Spam filter. That's crap and false!!!! When they first told me this, I believed them. Now I think about it, my guess is.... it didn't go in their Spam filter, it went in their Scam filter. Their Scam filter is where all the letter from unhappy customer requesting a return go to. It's just ironic to me that when I send them email requesting to buy their ink, they respond. However, when I send them email requesting to return a defective ink cartridge, they never respond. (PROOF#3, 4, &amp; 6.) Alotofthings.com has excellent "Sales service", but terrible "Customer service". EXCUSES - Some famous excuses are "the product is past the warranty period so no returns" or "it's not their fault it's the suppliers." Actually, Alotofthings.com 60 day warranty is a give away on how much their product sucks. (Proof #7.) Especially since the regular consumer who purchase ink will easily store it past 60 days before first use. Then when the consumer discovers it's defective ink, Alotofthings.com can just say "no refunds, it's past the warranty period". (Another possibility on why Alotofthings.com ignores emails from customer requesting a refund is because they are waiting for the 60 days warranty to expire.) They also like to blame their suppliers. They claim it's not their fault....however I question.......Why don't they stop buying that cheap "Made in 3rd World Country" crap. Why don't they stop buying





Why don't they start using some reputable USA suppliers. Why don't they follow the business model of companies like Precision Colors who only use the same reputable supplier all the time. This explains why on the Internet there are mixed reviews about their products. You never know what you are getting, sometimes it's sufficient, sometimes it awful. ACCUSES- Alotofthings.com actually had the audacity to accuse people of trying to return a product that is not theirs. (Proof #8.) They will accuse you of buying it from another vendor. I'm not sure how to fight this argument. I'm guessing alotofthings.com's legal department thought of this excuse. It's very clever. BULLY - If you know you have a case (product within warranty) against Alotofthing.com, that's when they will become rude to you and act like a bully. (Proof #2 &amp; 8.) I assume it's to intimidate the customer. I know that if I dealt with a customer service that acted like a bully, I would hesitate to return the item. They do this because it will cause a person to hesitate in spending more money in sending back the package. When sending out your package, make sure you request a "receipt confirmation". THREATENED- If you get them upset, Alotofthings.com could eventually refer you to their legal department. (Proof #8.) Is this crazy? For a ink vendor that actually has a legal department must tell you something about the company. Do they get that many returns that they need a legal department? Maybe if they spent more money on higher quality ink, they can spend less money on their legal department. Although Alotofthings.com has the right to cheat their customers. I just want to make sure people know that customer have "rights" also. We have the right to warn others to beware of Alotofthings.com. We have the right to warn others about this rip off, because even if Alotofthing.com ink works, the quality is poor. (Proof #1, 3, 4, &amp; 5.) We have the right to tell people that if they are unhappy with Alotofthings, then they should post on this thread. I hope Alotofthings.com will learn to work with their customers in the future, instead of accusing them. (Proof #8.) I forgot to mention, not only does Alotofthings.com have horrible quality and dreadful customer service. They also don't have the lowest prices. Check ebay.com for much lower prices.


Posted by measekite on May 3rd, 2008




ray wrote:
enlargements.

Posted by measekite on May 3rd, 2008




Taliesyn wrote:
Staples, Circuit City and many other places.

Posted by measekite on May 3rd, 2008




Taliesyn wrote:

Posted by measekite on May 3rd, 2008




DanG wrote:

"Burt" &lt;bjgNOSPAMmail@pacbell.net&gt; wrote in message news:zY2Tj.13029$GE1.3161@nlpi061.nbdc.sbc.com...



Alotofthings did have one glitch some years ago - they shipped a different ink for the bci-6M carts that gave a decidedly different color balance. They quickly rectified the problem by shipping the correct ink to all customers that had received the wrong ink - and they did it without waiting for each customer to complain. I have friends who use Formulabs inks exclusively in their Canon printers. They are very particular about their photo prints and have custom profiles that give them excellent color gamut and balance. Alotofthings also did an interesting marketing approach a few years ago in which they sold prefilled bci-6 carts from several manufacturers and asked the customers to rate them to guide future sales. Given their good reputation that I've heard about, I would presume that they pretested these carts to be certain that all the ones they sold were of suitable quality. Taliesn - you are right that anyone can post a "hit piece" to defame a vendor.



I was part of that magenta issue, which was, BTW, not Alotofthings fault. Formulabs changed the ink and didn't tell anyone.

That is what you get with non OEM ink; even from a reputable company like Formulabs.


I've have some attitude from Alotofthings CS reps via email

That is the way they operate


, but only because I was being a jerk.

Still no excuse for their attitude


They're not very good at handling difficult customers.

They are not very good at handling customers who demand to know what they want to buy.


But they do test everything they sell,

Apparently not very well


which is more than you can say for 90% of the online ink sellers out there. For bulk inks, there's no better place to go for quality, and damn few sellers that can tell you it it's Formulabs or not.

They say that in only one section of their website and hide what they are selling in the rest.




Posted by Robin King on May 4th, 2008


"Taliesyn" <Taliesyn4@netscape.net> wrote in message
news:XoudnXnEqbuiCoHVnZ2dnUVZ_oOnnZ2d@colbanet...
Have you read the OP's name backwards?

Just sayin' ...

Robin



Posted by -HNN- on May 4th, 2008


Oh My GAWD !!! It's Mooseshight !!!! phew.... ugh...
retch... cough** ...hack



"Robin King" <mapletree@worldnet.att.net> wrote in message
news:PLdTj.157855$D_3.5222@bgtnsc05-news.ops.worldnet.att.net...


Posted by Burt on May 4th, 2008



"DanG" <nospam@q.com> wrote in message
news:t-idnbCFsfQQS4HVnZ2dnUVZ_sWdnZ2d@comcast.com...
obviously malicious BS. We DO know the manufacturer of the Formulabs inks,
and no one from Alotofthings substitutes a no-name ink for it in subsequent
shipments. Measekite became angry with Alotofthings because they didn't
take kindly to his attempts to tell them how to run their business several
years ago. He refuses to deal with anyone who sells on eBay (as if he would
have bought their products anyway!) He complained that their web site was
"unprofessional". Much to do about nothing on all accounts.




Posted by Taliesyn on May 4th, 2008


Burt wrote:

Which begs the question why a ng troll - the epitome of unprofes-
sionalism - would care about professionalism. Measekite spent hours
googling ages old snippets and links for a company he's never had any
intention to deal with. Talk about unprofessional!!!! He then scripted
an intentionally misleading post with malicious misinformation. Yes,
that was very professional of him. How bored does one have to be to do
such a shameful thing??????

-Taliesyn

Posted by measekite on May 5th, 2008




Taliesyn wrote:
idiot. Maybe I was looking for a good high quality professional
economic alternative to the high prices of Canon ink. Well I spent a
lot of time finding out there is none. There was none then and there is
none now.
year. He has no money and needs to scrape his pennies together to print
anything.