Tech Support > Computer Hardware > Printers > HP Printer keeps printing duplicate jobs when not on A4 paper
HP Printer keeps printing duplicate jobs when not on A4 paper
Posted by David Owens on December 16th, 2003


Very, very strange one.

I have 2 Windows 2000 PCs, each a with locally connected HP LaserJet
1500.

The first instance of the problem occurred when attempting to print
envelopes from MS Word.

I would create an envelope in Word, Press 'Print', insert the envelope
into the manual feed tray and all is good - the printer prints as
expected and all is fine an dandy.

But then I noticed that the 'Feed me more paper' light is flashing on
the printer, and the HP Toolbox still reports having the job in the
printers queue.
So I put another envelope in the printer and, hay presto, it prints
the same envelope again.
I repeated this many times (about 8) until the secretary advised me
that we were getting low on envelopes and perhaps I should stop.

The same happens on both PCs and respective Printers.

On further investigating, printing from a different program used to
create A5 confirmation slips produces the same problem.

I have tried printing envelopes to a different printer and that works
fine.
Printing A4 documents is fine.
I have installed the latest drivers and some patch thingy from HPs
site.
I have full permissions on the machines.
Im confused.

Any ideas would be much appreciated.


Dave Owens


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