In article <1147953597.115918.66950@g10g2000cwb.googlegroups. com>,
"Mithos" <renato.bileu@gmail.com> wrote:
Mithos-
Although there might be a simple cause for the problem, it is a serious
problem. If the printer is still in warrantee, you should contact HP for
help.
When you first turn on the printer, does it go through the self-test
successfully? Have you connected to the printer using a web browser?
Does the printer's web page show any problems? (Use the printers IP
address as a URL, as http://123.234.100.3 or whatever.)
First thing you might try is to open up the access doors and look for
anything out of place or for extraneous paper scraps. Partially remove
the toner cartridge and firmly re-insert it to make sure it is seated. Do
the same for any removeable assemblies, and make sure any green levers are
in their locked position.
If you feel comfortable doing it, you might unplug the printer, remove the
network card and then remove the circuit card it is plugged into. Reseat
the memory modules, and re-assemble everything. Make sure the cards are
seated in their sockets. It would be best to use an anti-static wrist
strap connected to ground when handling the circuit cards.
This is a blind approach and it is possible you could do some harm to the
printer in the process. If you don't find the toner out-of-position or a
paper scrap jamming a sensor, it is safest to have an HP-approved
technician take a look at it.
Fred
