"Toby Austin" <toby.austin@nospam.com> wrote in message
news:62273020409ec3fe36481a1cd4fea6f1@news.teranew s.com...
My guess is that your "new" cartridge was really old, beyond its shelf life.
Start by printing a diagnostic self test page as shown at the following:
http://www.hp.com/cposupport/printer...html#P128_4385
There should be nozzle patterns of black, cyan, magenta and yellow. If one of
the colors is missing check the cartridge warranty as shown at the following:
http://www.hp.com/cposupport/printer.../bpa02014.html If the
cartridge are within their warranty period contact HP or your dealer for a
replacement. If the cartridge is beyond the two year warranty period then
replace it with a fresh cartridge. When buying a new cartridge look for the
"install by" date on the box. I would look for an install by date at least six
months in the future.

Regards,
Bob Headrick, not speaking for my employer HP