- usb port error can't install printer
- Posted by Rick on August 9th, 2004
Hi
I am attempting to install a Lexmark and or a HP USB printer. In either case
it loads so far then errors out claiming a USB port error.
I have removed the USB to reinstall the drivers. I also tried installing the
software prior to plugging in the printer. Also tried plugging in the
printer and using XP's driver with the same results. A new cable and
different ports were tried with the same results
Any advised appreciated
Rick
- Posted by Rick on August 9th, 2004
I forgot to add there is nothing error out in the device manager and
anything else plugged into the ports works fine
"Rick" <rickk@bright.net> wrote in message
news:M6mdne0KTo-We4vcRVn-oA@bright.net...
- Posted by Bob Williams on August 10th, 2004
Rick wrote:
Sounds like Xp does not have a driver for your Lexmark Model.
Your Printer Driver may not be Xp compatible if it is fairly old.
Try visiting the Lexmark website for their latest driver.
Ask SUPPORT if your model is Xp Compatible.
Bob Williams
- Posted by Bob Headrick on August 13th, 2004
"Rick" <rickk@bright.net> wrote in message
news:M6mdne0KTo-We4vcRVn-oA@bright.net...
Since you are having problems with two different printers from different
manufacturers I would expect you have a problem with your USB port. See the
following for tips on troubleshooting USB issues:
http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en
Regards,
Bob Headrick, not speaking for my employer HP
MS MVP Printing/Imaging
