Tech Support > Computer Hardware > Scanners > Coolscan IV ED don't work
Coolscan IV ED don't work
Posted by Javier on July 4th, 2005


I have bought it days ago. My problem is that when I put the negative and
Preview tell me that can't focus automaticly. If I accept the message appear
another one that tell me the scanner in not switch on.
The scanner is working with nikon scan 4 and I have installed all the
actualizations and patches.


Posted by hpowen@operamail.com on July 5th, 2005


Sounds like a hardware problem. You might download the demo version of
VueScan and see if it works any better. My feeling is that you'll end
up returning the scanner.

Posted by RSD99 on July 5th, 2005


What operating system?

What interface?

If you are using the Windows XP Operating System, and the scanner has an
SCSI interface, have you installed the Adaptec "ASPI" software?

Please post a copy the *exact* text of the error messages.



"Javier" <javiermacias@ya.com> wrote in message
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