Tech Support > Computer Hardware > Scanners > Epson 4490 question
Epson 4490 question
Posted by Pat Durkin on September 18th, 2006


I bought a 4490 a few months ago, brought it home and plugged it in, made
some scans of 35mm slides, examined the slides and found everything to be in
order.

Fast forward to 9/18/06 --- I turned on the 4490 again today and loaded 4
slides in the appropriate holder, poked the button to "scan" without
changing any of the settings (Home mode) and this time the preview shows the
device's logic has not recognized the slides and apparently interpreted them
as one big reflective picture instead, show it shows me a preview pic of 4
white slide holders against a black background (the lamp in the cover never
came on).

What's up wid dis?

Pat


Posted by Harry Stottle on September 18th, 2006



"Pat Durkin" <clovers@pacbell.net> wrote in message
news:e82dnWJgNY18dpPYnZ2dnUVZ_rCdnZ2d@giganews.com ...
Cable to the lid not plugged in?



Posted by Pat Durkin on September 18th, 2006



"Harry Stottle" <sorryspamdoesntwork@nospam.uk.co> wrote in message
news:AmCPg.42911$DB3.32327@newsfe6-gui.ntli.net...

I checked. Seems pretty secure. No luck.

Pat



Posted by Harry Stottle on September 18th, 2006



"Pat Durkin" <clovers@pacbell.net> wrote in message
news:SJydneVx5fcKb5PYnZ2dnUVZ_ridnZ2d@giganews.com ...
Don't frighten me, I have just ordered one :-)

Have a look here if you haven't already:-
http://self-help.epson.net/gcb/e-hel...3424FA3F1133E6

Or here:-
http://support.epson-europe.com/onli...ml/probs_5.htm



Posted by Harry Stottle on September 18th, 2006



If not solved yet, have you accidentally set the lid lock to the lock
position?



Posted by Ken Weitzel on September 18th, 2006


Harry Stottle wrote:
Hi...

Another possibility, if I may?

Given that the slide holders are white, (not black) I suspect
the reflective lamp is on, so would bet that somehow the type
has been switched from positive transparency to one of the others...
perhaps the default "photograph"

Take care.

Ken



Posted by tomm42 on September 19th, 2006



Pat Durkin wrote:
Pat
Get off home mode, go to professional mode. Make sure the transparency
option is checked, run it from the twain driver, or from within
Photoshop (or whatever editor you have). The auto settings are
worthless, but Epson Scan Pro does a nice job.
If you are running from home mode and it is using the reflective
setting, make sure you are on transparency, also make sure the
transparency adapter cord is plugged in (as everyone else has said).

Tom


Posted by tom on September 20th, 2006


Let me state the obvious...is the "padding" on the lid removed?

From what you describe, sounds like it might have gotten installed.


(do NOT ask how I know about this <wide grin>)

Tom


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