Tech Support > Computer Hardware > Scanners > Re: EPSON SMART PANEL -Illegal op
Re: EPSON SMART PANEL -Illegal op
Posted by Andy Spragg on July 28th, 2003


David Shalita <davidr@cnmnetwork.com> pushed briefly to the front of
the queue on Mon, 28 Jul 2003 07:15:50 -0700, and nailed this to the
shed door:

^ My brand new EPSON 1260 Photo Scanner
^ installed error free, anti-virus scanner off, but the
^ EPSON SMART PANEL "COPY" utility just dies with "This program performed
^ an illegal operation". Remove and reinstall did not help.
^
^ Very Strange
^ -----------
^ Email messages to tech@newsoftinc.com are all
^ returned as UNDELIVERABLE.
^
^ Really need suggestions

I don't know what newsoftinc.com are to do with Epson; is that the
company you bought the scanner from? If so, it's not an issue for them
anyway. Surely Epson have a technical support phone number you can
call?

Andy
--

"No, you claim the magpie is to blame for all the
worlds ills, based on your ignorance of magpies."
(4a7391c12e538ef306d33d71c9482221@TeraNews)
Malcolm@malcsplace.com

Posted by David Shalita on July 29th, 2003



Andy Spragg wrote:

I bought the EPSON scanner from FRY's.
In EPSON "Getting Started" booklet
Support for TWAIN is handled by EPSON.
Support for EPSON SMART PANEl software is
provided by Newsoftinc.com.

Sorry to disagree, but the EPSON
booklet says go to NewsoftInc.

Dave


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