Tech Support > Computer Hardware > Scanners > ScanGear will not scan film
ScanGear will not scan film
Posted by Genboy on July 25th, 2005


Hello -- I use the Canon 8400F with Win XP Pro. Today I scanned several
sets of transparencies. Then suddenly the "film" options in ScanGear
(under Select Source) disappeared. I didn't do anything unusual between
scans.

Anyone seen this behavior with the Canon products? Can anyone help with
a solution? I would really appreciate it.

Thanks!

Posted by Genboy on July 25th, 2005


Hot damn, found the answer, after hours and hours of searching. Unplug
and replug in the cable between the scanner body and the scanner lid.

Now *why* couldn't that be on the Canon website?