Yolanda wrote:
What step? Getting into Safe Mode? If you can't get into Safe Mode, either
use NTpasswd as previously suggested or, it this is beyond your skill level
(and there's no shame in admitting that since we all have our areas of
expertise), take the computer to a professional (not from a
BigComputerStore type of place).
http://home.eunet.no/~pnordahl/ntpasswd/
Obviously you will need to get NTpasswd and create the bootable CD (by
burning an .iso image, not a data disk) from a working computer.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!