- Windows XP Pro SP2 Security Center Not Finding AV & Firewall Softw
- Posted by RainSong on December 3rd, 2005
I suspect that this message is the result of a recent virus on my PC. Whilst
the virus is now cleaned from my PC, I suspect that its legacy remains, ? in
the way of a registry change causing the Security Center to state that it
can't find the relevent software. All software is up to date and was
previously recognised by the Security Center. When I try to access Windows
Firewall via the Control Panel, I get this message, "Due to an unidentified
problem, Windows cannot display Windows Firewall settings." Both the
Firewall (ZoneAlarm) & AV (eTrust VET) software appear to be working
correctly. Thanks in advance for your help and ideas on correcting this
problem.
--
RainSong
- Posted by Malke on December 3rd, 2005
RainSong wrote:
> I suspect that this message is the result of a recent virus on my PC.
> Whilst the virus is now cleaned from my PC, I suspect that its legacy
> remains, ? in the way of a registry change causing the Security Center
> to state that it
> can't find the relevent software. All software is up to date and was
> previously recognised by the Security Center. When I try to access
> Windows Firewall via the Control Panel, I get this message, "Due to an
> unidentified
> problem, Windows cannot display Windows Firewall settings." Both the
> Firewall (ZoneAlarm) & AV (eTrust VET) software appear to be working
> correctly. Thanks in advance for your help and ideas on correcting
> this problem.
>
"Due to an unidentified problem, Windows cannot display Windows Firewall
settings" error, try:
Start>Run regsvr32 hnetcfg.dll [enter]
Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
- Posted by RainSong on December 4th, 2005
Thanks Malke. I ran what you suggested and received the message
"DllRegisterServer in hnetcfg.dll succeeded.", but unfortunately with no
positive outcome to my problem.
--
RainSong
"Malke" wrote:
> RainSong wrote:
>
> > I suspect that this message is the result of a recent virus on my PC.
> > Whilst the virus is now cleaned from my PC, I suspect that its legacy
> > remains, ? in the way of a registry change causing the Security Center
> > to state that it
> > can't find the relevent software. All software is up to date and was
> > previously recognised by the Security Center. When I try to access
> > Windows Firewall via the Control Panel, I get this message, "Due to an
> > unidentified
> > problem, Windows cannot display Windows Firewall settings." Both the
> > Firewall (ZoneAlarm) & AV (eTrust VET) software appear to be working
> > correctly. Thanks in advance for your help and ideas on correcting
> > this problem.
> >
> "Due to an unidentified problem, Windows cannot display Windows Firewall
> settings" error, try:
>
> Start>Run regsvr32 hnetcfg.dll [enter]
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>
- Posted by Malke on December 4th, 2005
RainSong wrote:
> Thanks Malke. I ran what you suggested and received the message
> "DllRegisterServer in hnetcfg.dll succeeded.", but unfortunately with
> no positive outcome to my problem.
Remove the machine from the Internet and any lans. Uninstall/reinstall
your antivirus software. Now connect to the Internet and update your av
and do a thorough scan with it in Safe Mode.
It would be wise to go through other malware removal steps, too:
http://www.elephantboycomputers.com/...moving_Malware
Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
