Tech Support > Microsoft Windows > Setup & Deployment > ethernet controller driver gone after upgrade from 2000 to xp prof
ethernet controller driver gone after upgrade from 2000 to xp prof
Posted by cheryl on November 7th, 2005


I recently upgraded a user computer (dell dimension 2400) from 2000 to xp
prof and can no longer access the internet. I downloaded nic drivers (all of
them!) from the resource disk (didn't work), re-installed windows xp, looked
on the internet for other drivers and loaded them (didn't work). Still
showing a yellow ? for ethernet controller in device manager. Properties on
network place is a blank screen, unable to connect to domain. Please help!
I've done plenty of upgrades, but never had this problem before. Thanks.

Posted by RWS on November 8th, 2005


"cheryl" <cheryl@discussions.microsoft.com> wrote in message news:01112108-3C75-4571-B6AD-3329BCDEEBC5@microsoft.com...
I recently upgraded a user computer (dell dimension 2400) from 2000 to xp
prof and can no longer access the internet. I downloaded nic drivers (all of
them!) from the resource disk (didn't work), re-installed windows xp, looked
on the internet for other drivers and loaded them (didn't work). Still
showing a yellow ? for ethernet controller in device manager. Properties on
network place is a blank screen, unable to connect to domain. Please help!
I've done plenty of upgrades, but never had this problem before. Thanks.
-----------------------------------------------------------------------------------------------------------------------------------------------------
Did you check for BIOS / Driver updates from here?
http://support.dell.com/support/down...&os=WW1&osl=EN
-----------------------------------------------------------------------------------------------------------------------------------------------------


Posted by cheryl on November 10th, 2005




"RWS" wrote:

> "cheryl" <cheryl@discussions.microsoft.com> wrote in message news:01112108-3C75-4571-B6AD-3329BCDEEBC5@microsoft.com...
> I recently upgraded a user computer (dell dimension 2400) from 2000 to xp
> prof and can no longer access the internet. I downloaded nic drivers (all of
> them!) from the resource disk (didn't work), re-installed windows xp, looked
> on the internet for other drivers and loaded them (didn't work). Still
> showing a yellow ? for ethernet controller in device manager. Properties on
> network place is a blank screen, unable to connect to domain. Please help!
> I've done plenty of upgrades, but never had this problem before. Thanks.
> -----------------------------------------------------------------------------------------------------------------------------------------------------
> Did you check for BIOS / Driver updates from here?
> http://support.dell.com/support/down...&os=WW1&osl=EN
> -----------------------------------------------------------------------------------------------------------------------------------------------------
>
> Thanks for your reply. These downloads require a floppy drive, which is not available on the pc. The machine has a cd and a dvd drive(s). I ended up scrubbing and reloading, which unfortunately made it worse. Now there are 4 drivers that are unavailable: ethernet controller, multimedia audio controller, sm bus controller, video controller. Since I'm unable to access the internet using the problem machine, I'm unable to download drivers directly, but I can download to cd r/w disk. Any other suggestions? Thanks again.
>


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