Tech Support > Microsoft Windows > Setup & Deployment > Hotfix for a Server 2003 RIS Server
Hotfix for a Server 2003 RIS Server
Posted by Richard S on November 10th, 2005


In knowledge base article KB823658 it makes reference to a hotfix for 32 bit
machines; but it doesn't give me the opportunity to download it.

I get the following error when trying to bring down a RIS image: "The
operating system image you selected does not contain the necessary drivers
for your network adapter. Try selecting a different operating system image.
If the problem persists, contact your administrator. Setup cannot continue.
Press any key to exit. "

The PC connecting to the RIS server sees it just fine, I can select the
image I want and it even starts to act like it's going to work; but then I
get the above mentioned error message.

If anyone can help I'd greatly apprecaite it.

Richard S.
Beaumont, Texas

Posted by Carey Frisch [MVP] on November 10th, 2005


To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix. For a complete list of Microsoft
Product Support Services telephone numbers and information about
support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs
will apply to additional support questions and issues that do not qualify
for the specific update in question.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"Richard S" wrote:

| In knowledge base article KB823658 it makes reference to a hotfix for 32 bit
| machines; but it doesn't give me the opportunity to download it.
|
| I get the following error when trying to bring down a RIS image: "The
| operating system image you selected does not contain the necessary drivers
| for your network adapter. Try selecting a different operating system image.
| If the problem persists, contact your administrator. Setup cannot continue.
| Press any key to exit. "
|
| The PC connecting to the RIS server sees it just fine, I can select the
| image I want and it even starts to act like it's going to work; but then I
| get the above mentioned error message.
|
| If anyone can help I'd greatly apprecaite it.
|
| Richard S.
| Beaumont, Texas

Posted by Richard S on November 10th, 2005


Carey,

Thanks; but I've done that and it still doesn't work.

Richard S.


"Carey Frisch [MVP]" wrote:

> To resolve this problem immediately, contact Microsoft Product
> Support Services to obtain the hotfix. For a complete list of Microsoft
> Product Support Services telephone numbers and information about
> support costs, visit the following Microsoft Web site:
>
> http://support.microsoft.com/contactus/?ws=support
>
> Note In special cases, charges that are ordinarily incurred for support
> calls may be canceled if a Microsoft Support Professional determines
> that a specific update will resolve your problem. The usual support costs
> will apply to additional support questions and issues that do not qualify
> for the specific update in question.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "Richard S" wrote:
>
> | In knowledge base article KB823658 it makes reference to a hotfix for 32 bit
> | machines; but it doesn't give me the opportunity to download it.
> |
> | I get the following error when trying to bring down a RIS image: "The
> | operating system image you selected does not contain the necessary drivers
> | for your network adapter. Try selecting a different operating system image.
> | If the problem persists, contact your administrator. Setup cannot continue.
> | Press any key to exit. "
> |
> | The PC connecting to the RIS server sees it just fine, I can select the
> | image I want and it even starts to act like it's going to work; but then I
> | get the above mentioned error message.
> |
> | If anyone can help I'd greatly apprecaite it.
> |
> | Richard S.
> | Beaumont, Texas
>

Posted by Henrik on November 15th, 2005


Hi Richard,

This may be because the network card is not supported natively by Windows XP.
In order to add the drivers to you RIS server installation see the following
KB article:

Q315279: How to add a third-party OEM network adapter to a RIS installation

http://support.microsoft.com/?kbid=315279

This has solved my problems with RIS support for Broadcom 57xx nics.

/Cheers


"Richard S" wrote:

> Carey,
>
> Thanks; but I've done that and it still doesn't work.
>
> Richard S.
>
>
> "Carey Frisch [MVP]" wrote:
>
> > To resolve this problem immediately, contact Microsoft Product
> > Support Services to obtain the hotfix. For a complete list of Microsoft
> > Product Support Services telephone numbers and information about
> > support costs, visit the following Microsoft Web site:
> >
> > http://support.microsoft.com/contactus/?ws=support
> >
> > Note In special cases, charges that are ordinarily incurred for support
> > calls may be canceled if a Microsoft Support Professional determines
> > that a specific update will resolve your problem. The usual support costs
> > will apply to additional support questions and issues that do not qualify
> > for the specific update in question.
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows - Shell/User
> > Microsoft Community Newsgroups
> > news://msnews.microsoft.com/
> >
> > -------------------------------------------------------------------------------------------
> >
> > "Richard S" wrote:
> >
> > | In knowledge base article KB823658 it makes reference to a hotfix for 32 bit
> > | machines; but it doesn't give me the opportunity to download it.
> > |
> > | I get the following error when trying to bring down a RIS image: "The
> > | operating system image you selected does not contain the necessary drivers
> > | for your network adapter. Try selecting a different operating system image.
> > | If the problem persists, contact your administrator. Setup cannot continue.
> > | Press any key to exit. "
> > |
> > | The PC connecting to the RIS server sees it just fine, I can select the
> > | image I want and it even starts to act like it's going to work; but then I
> > | get the above mentioned error message.
> > |
> > | If anyone can help I'd greatly apprecaite it.
> > |
> > | Richard S.
> > | Beaumont, Texas
> >


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