having a problem with XP Pro installation...



Issue history / attempted resolutions



Laptop was/is running fine... XP Pro Boots up, shuts down, all software
operates as should.



attempted to admin the computer by running a defrag.. defrag runs for a
while, then whole computer shuts off, no warning, no blue screen, nothing in
the event log.. shut down like power cable is pulled.



system reboots fine, no error reporting that windows encountered a serious
error etc. run chkdsk /r from command prompt.. no problem.



thinking.. hmm problem with the windows file structure maybe !!



run sfc /scannow ... runs for a while.. to about 70-80% computer shuts off
again..



try booting into recovery console... asks for admin password (???) -
computer shuts off again.



reboot is fine..



try a repair install.. startup process begins to load.. computer shuts off
again



Flashed Bios.. run though all the above.. same results.



thinking oh well.. just reinstall everything...



start the install process.. starts to load the install process.. computer
shuts off again..



computer restarts fine, but loosing graphics drivers. let windows find and
install drivers.. restart.. computer runs as it was.. back to start...



from trouble shooting, it is apparant that the hardware itself is running
without issue, if a hardware problem existed it would not allow the OS to
run, all programs and functions without issue.



it seems that a problem exists somewhere in the windows file structure and
that every time something of an admin nature reaches that file (or lost file
perhaps) the o/s just shuts off.



so at the moment, can't repair install, reinstall, defrag, run sfc /scannow,
or enter the recovery console !!

CHKDSK C: /r "runs ok"..CHKDSK doesnt run in windows explorer,only in
restart
or recovery console.Recovery password is enter key.Also,in
reinstalling,usually
a "repair this copy" is offered,was it.Either way,if reinstall xp is where
youre
at,set BIOS to boot to xp cd (cdrom),set hd as 2nd priority,at xp cd
menu,install
xp,new copy,delete the partition (xp),create one,then let xp formatt &
perform
a clean installation.Also,with all the restarts & windows closing but w/o any
error or warning messages,i'd say youre problem(s) are in the hardware dept,
chk all connections/conditions.

"ukadamwest" wrote:

What's the make and model of the laptop? SP2? is this an install from the MFG
or a wipe & fresh install of XP?
Ty



--
There seems to be a pattern to this random series of events.


"ukadamwest" wrote:

thanks for your reply...

lap is an HP Pavilion ZV6170..

install was oem cd as laptop came with XP home and the usual proliferation
of junk trialware and the usual GOD FORBID Noron Anti-Virus (cough cough)

..seem to have sorted the problem have a look above at the post which lists
what seems to have sorted it out .

thanks

"Ty G." wrote: