Hi.
Lost WindowsME to a antivirus program now trying to install new windows
software - have 900Mhz AMD, SDRAM (128 + 128+ 256), 40 Gb HD - trying to
install XP home ed - At initial blue screen for set up get stuck at 63%, says
'Setup is copying files' in the lower right it says 'copyingjlmon.dll' -
got to this place a number of times but the program keeps getting stuck.
Could you tell me, step-by-step how to get out of this - prior to this issue
had to repartition drive and deal with "NTLDR is missing' message.

Help please.
Thanks,

In news:C31E2CCC-6DB8-4D42-BD6F-EE1D795650E2@microsoft.com,
Tracy Slotin had this to say:

My reply is at the bottom of your sent message:

The first is probably due to this:

Setup stops responding with 34 minutes remaining
http://support.microsoft.com/default...b;en-us;828267

For the NTLDR missing problem:


You receive an "NTLDR is missing" error message when you start:
http://support.microsoft.com/?kbid=320397

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"I am glad of all details, whether they seem to you to be relevant or
not." - Sherlock Holmes

Thanks for the help - didn't help me out of my rut though... let's try this
again - doesn't say 34 minutes, says 63% complete with a yellow bar on an
entirely blue screen - no the set-up screen but the pre set up screen before
even asking for my product key. That's where it stalls out. pulled off any
periferals and restarted and got stuck again same spot.

Something is not quite right and I don't know enough about how to use DOS or
BIOs setting to make sure those set-ups are correct.
Please help

"Galen" wrote:

In news:222402FF-1450-43BC-A894-BAA295BC6A8F@microsoft.com,
Tracy Slotin had this to say:

My reply is at the bottom of your sent message:

Basically, what you're probably wanting to do at this point is a nice clean
installation of Windows XP?

What you'll likely need to do to get by the 67% will be the same exact
things as the other page gave you. Basically try those same exact steps, in
order, and see if you can get past it. You're probably hung up on a device
and setup will keep trying but you may need to disconnect the device if it
can't get past it.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"I am glad of all details, whether they seem to you to be relevant or
not." - Sherlock Holmes

C31E2CCC-6DB8-4D42-BD6F-EE1D795650E2@microsoft.com,
Tracy Slotin <Tracy Slotin@discussions.microsoft.com> wrote:
The most likely cause of this is a scratched or smudged
installation CD. It can also happen when you use a copy of the
original installation CD. I'd also try to use a different CD
drive.

Good luck

Nepatsfan