Tech Support > Microsoft Windows > Setup & Deployment > XP doesn't boot up
XP doesn't boot up
Posted by sambols on March 23rd, 2008


I have installed AVG's Anti Rootkit program. I rebooted the computer and now
XP doesn't boot. The BIOS sees the hard disk drive. I can manually select the
hard drive to boot from but it simply shows a black blank screen. I don't
know what to do next. Can anyone suggest some things to try?

Posted by Don Phillipson on March 23rd, 2008


"sambols" <sambols@discussions.microsoft.com> wrote in message
news:0A16E4BB-6443-4870-8A3E-0D54E8F9844C@microsoft.com...

F8 during boot may take you into Safe Mode i.e.
allow access to startup files on the HD.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)



Posted by Ragab on March 24th, 2008


Press F8 while booting, and choose (Safe Mode). Then when Windows starts,
remove the Antivirus u have installed.
--
Ragab


"sambols" wrote:

Posted by sambols on March 25th, 2008


I have worked out how to get into safe mode.
I have done the following things so far:
1) Bootcfg tool, from the Recovery Console to repair the boot.ini file
2) Fix a corrupt boot partition sector using fixboot [drive]
3) Fix a currupt master boot record using Fixmbr \Device\HardDisk0
4) Perform an in-place upgrade
5) I have also run a hard disk utility and it passes that.

I am still having the same problem.
I have noticed though when I boot the PC in safe mode it gets to the
following line:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system 32\DRIVERS\CLASSPNP.SYS

"Ragab" wrote: