Hi, I have been trying to upgrade my friends Windows ME to XP home using the
upgrade version of XP Home. When I ran the system compatibility test, it
comes up with a blocking issue "Bad System Configuration" and tells me
Q311446 about the Sircam virus. So I checked his machine, and it had viruses,
but no Sircam. I used two different A/V scanners to make sure the machine is
now clean. I removed all Spyware, etc. Yet I still get this error. I tried to
just install anyways, but to stops the install bringing up the same error.

So, is there a way around this to do the install?
Can I find out more info as to what is causing this?
Anyone else have this problem?

Thanks

You need to perform a "Clean Install" in your situation.

Clean Install Windows XP
http://michaelstevenstech.com/cleanxpinstall.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

----------------------------------------------------------------------------

"Chris M" wrote:

| Hi, I have been trying to upgrade my friends Windows ME to XP home using the
| upgrade version of XP Home. When I ran the system compatibility test, it
| comes up with a blocking issue "Bad System Configuration" and tells me
| Q311446 about the Sircam virus. So I checked his machine, and it had viruses,
| but no Sircam. I used two different A/V scanners to make sure the machine is
| now clean. I removed all Spyware, etc. Yet I still get this error. I tried to
| just install anyways, but to stops the install bringing up the same error.
|
| So, is there a way around this to do the install?
| Can I find out more info as to what is causing this?
| Anyone else have this problem?
|
| Thanks

Any particular reason why I have to do this? I was trying to avoid this step
so that I wouldn't have to resetup all his Apps, etc.

"Carey Frisch [MVP]" wrote:

Try the following:

You cannot start programs when your computer is infected with the SirCam virus
http://support.microsoft.com/kb/311446/en-us

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

--------------------------------------------------------------------------------

"Chris M" wrote:

| Any particular reason why I have to do this? I was trying to avoid this step
| so that I wouldn't have to resetup all his Apps, etc.

I read that article and that is why I made sure to do a second virus check. I
don't believe that is the problem. FYI I am an IT Pro so you can go into more
detail if possible.

"Carey Frisch [MVP]" wrote: