Our old server was dying, so we purchased a new one and installed SBS 2003 up
to the point where the Continue Setup began.

Not wanting to lose the AD info, we added the new server to the existing
domain and promoted it to a DC. When we tried to continue setup it indicated
that the server had a trust relationship with the domain for which it's a DC.

Under pressure to get everything working, we ran the Exchange setup from
Disk 2 and moved the mailboxes over. It's obvious that not all of the SBS
install has happened, since we don't have the Server Management icon on the
Start Menu... and forms-based authentication is not available for OWA.

How do we get the rest of the SBS install to work without losing everything?

Thanks, in advance, for your help.

Joseph

This is the information you are looking for
http://support.microsoft.com/kb/884453/en-us
"Quo Vadis" <quovadis@news.postalias> wrote in message news:7DEC56D5-A94F-4AD1-91AD-4CE789F17E5A@microsoft.com...
Our old server was dying, so we purchased a new one and installed SBS 2003 up
to the point where the Continue Setup began.

Not wanting to lose the AD info, we added the new server to the existing
domain and promoted it to a DC. When we tried to continue setup it indicated
that the server had a trust relationship with the domain for which it's a DC.

Under pressure to get everything working, we ran the Exchange setup from
Disk 2 and moved the mailboxes over. It's obvious that not all of the SBS
install has happened, since we don't have the Server Management icon on the
Start Menu... and forms-based authentication is not available for OWA.

How do we get the rest of the SBS install to work without losing everything?

Thanks, in advance, for your help.

Joseph

Hi Joseph,

Thanks for posting here and thanks for Cris Hanna's suggestions.

Based on my knowledge, I agree with Cris Hanna's suggestion, you can refer
to the following knowledge base article to install Small Business Server
2003 in an existing Active Directory domain:

http://support.microsoft.com/kb/884453/en-us

Additional, I provide the following steps and knowledge base articles:

0. Make a full backup of the SBS 2003 server.

1. Use Exmerge.exe on the SBS 2003 server to export all mailboxes to PST
files. To do so, you can refer to the following articles:

174197 XADM: Microsoft Exchange Mailbox Merge Program (Exmerge.exe)
Information
http://support.microsoft.com/?id=174197

327304 HOW TO: Use ExMerge to Upgrade to Exchange 2000
http://support.microsoft.com/?id=327304

273642 ExMerge Does Not Work Unless You Have Receive As and Send As
Permissions
http://support.microsoft.com/?id=273642

2. In Outlook at a client computer, create PST files and move all public
folders to the PST files as a backup.

3. Install Windows 2003 on the new server box (you should use a retail
version of Windows 2003 CD, not the SBS CD #1) and join in the SBS domain

4. Run DCPromo and set it up as additional domain controller in the SBS
domain. More info how how to do this:

http://www.microsoft.com/technet/tre...hnet/prodtechn
ol/sbs/maintain/addsrvrs.asp

5. Transfer the roles from the old SBS install to the new server. More info
on how to do this:

255690 HOW TO: View and Transfer FSMO Roles in the Graphical User Interface
http://support.microsoft.com/?id=255690

324801 HOW TO: View and Transfer FSMO Roles in Windows Server 2003
http://support.microsoft.com/?id=324801

255504 Using Ntdsutil.exe to Seize or Transfer FSMO Roles to a Domain
Controller
http://support.microsoft.com/?id=255504

6. Set the New Server as GC (Global Catalog Server). To set a DC as a GC,
you can follow the steps in the following MS Knowledge Base article:

816105 HOW TO: Create or Move a Global Catalog in Windows Server 2003
http://support.microsoft.com/?id=816105

7. Remove Exchange attributes (not mailbox) from all users by choose the
Exchange Task in "AD User and computers". If you find that you only have
the three items (Delete Mailbox, Move Mailbox and Enable Instant
messages.), you can just ignore them. This step is only to make sure to
remove all other attributes you have configured for users.

8. Stop the Information Store service on Old Server to take the databases
out of use.

9. Stop DHCP on SBS 2003, install DNS (make it AD Integrated so that it
will replicate all DNS information from the SBS server) and DHCP on the new
Windows 2003 server and then configure the DHCP scope the same as SBS 2003.

10. Configure the new server to point to itself for DNS. Configure all the
client computers to point to the new server as DNS. If you are using DHCP
to issue DNS server settings, you should configure your new DHCP server to
reflect the changes.

11. After making sure the clients can successfully, open AD User and
Computers, connect to the new server and remove the SBS 2003 server account
from the Domain Controllers container.

12. Take the old SBS server offline

13. Insert SBS 2003 Disc 1 on the new server to run SBS setup until
finished (be sure the organization information for Exchange is *exactly*
the same as on the old server)

14. Run through your To Do List to get on the client add packs, configure
Internet connection, etc.

15. Apply service packs and patches so the new server will be at the same
update level as the old server

16. Use the exmerge.exe tool to import the mailboxes from the PST files.
For public folders, you can import them in from the PST files in Outlook at
the client side.

17. Use the backup restore procedure for Sharepoint service to move the
content database from old SBS 2K3 to new SBS 2k3. You can follow this
article

829112 How to back up and restore http://companyweb data in Windows Small
http://support.microsoft.com/?id=829112

I hope the above information helps.

Have a nice day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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Thank you Chris. Those are EXACTLY the steps we followed, yet we still have
that one error that comes up: "This server has a trust relationship with
xxx.local."

So we are still stuck, unable to proceed with the installation.

"Cris Hanna [SBS-MVP]" wrote:

With one exception (installing SP1 on the new server before proceeding) we
followed the steps in the article given. Exchange is working. Mailboxes
migrated well. The old server is gone... but we cannot complete the first CD
installation, so we don't have the Server Management console and all that
goes with it.

"Steven Zhu [MSFT]" wrote:

Have you tried seizing the FSMO roles? Is your new server a DNS and Global Catalog server as well?
http://support.microsoft.com/kb/255504/en-us

--
Cris Hanna [SBS-MVP]
--------------------------------------
Please do not respond directly to me, but only post in the newsgroup so all can take advantage
"Quo Vadis" <quovadis@news.postalias> wrote in message news:01F2789D-7D77-431B-B79B-421AF795D00D@microsoft.com...
Thank you Chris. Those are EXACTLY the steps we followed, yet we still have
that one error that comes up: "This server has a trust relationship with
xxx.local."

So we are still stuck, unable to proceed with the installation.

"Cris Hanna [SBS-MVP]" wrote:

We moved all the FSMO roles to the new server without having to seize any. It
was a beautiful transition. I was actually shocked that the Setup wouldn't
continue. Let me reiterate the current situation AND thank you for assisting
Chris. We appreciate it VERY much.

The roles were transferred. The mailboxes were moved to temporary Exchange
server. The new server was made a Global Catalog. The Global Catalog was
removed from the old server. We made a test user on the old server and
watched it appear in the AD on the new server, confirming transfer of the AD
after promoting the new server. We then demoted the old server and removed it
from the domain.

Back on the new server, we Continued Setup and received the Trust
Relationship error, which named the current domain. So we looked for anything
we missed, couldn't find anything, and put in the second CD to install
Exchange.

Exchange installed without issue and we moved the mailboxes from the
temporary Exchange server to the new server. Mail is flowing fine. We then
removed the temporary Exchange server from the domain.

Returning to the new server, we are still unable to complete the setup.

Thanks again for taking the time to help us Chris.

"Cris Hanna (SBS-MVP)" wrote:

Hi Joseph,

Thanks for taking time to respond.

To troubleshoot this issue, I would like to collect following information.

1. I would like to confirm that the admin console you mean is the SBS
specific Server Management Console.

2. What's the error message that the console cannot be installed?

3. Would you please describe the issue or the operation you performed on
the SBS server more specifically?

4. Please send me the logs in the following folder.

C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs

If you have any questions or concerns related to this issue, please let me
know.

I appreciate your time and look forward to hearing from you.

Have a good day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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I'm grateful for your help Steven.

1. There is no Server Management link on the Start Menu. I am indeed
speaking of the SBS Server Management Console. It does not exist.

2. When running the shortcut on the Desktop labeled "Continue Setup" the SBS
Setup wizard launches. When clicking Next it displays the Setup Requirements
page, which has 1 info, 4 warning and 1 blocking requirement. The blocking
requirement says, "This server has a trust relationship with xxx.local."
Double-clicking that requirement brings up the Help page instructing us to
open AD Domains & Trusts to remove the relationship. However, none exists.
The domain referenced in the blocking text is the current domain. Our only
option is to cancel setup.

3. We followed the steps in http://support.microsoft.com/kb/884453/en-us
exactly. When continuing setup was not possible, we launched the Exchange
Setup from CD #2 manually.

4. That folder does not exist. There are three folders under Microsoft
Integration: Common Files; Microsoft Exchange; and System32. The first and
last are empty. The Exchange folder does have a log folder in it. I can send
that if it will help.

Thanks again for lending us a hand getting the SBS Setup to continue/complete.

Joseph

"Steven Zhu [MSFT]" wrote:

Hi Joseph,

Thanks for your new information.

Based on my knowledge and current information, please note that the article
KB 884453 does not intend to provide a migration solution. We suggest that
you perform a migration per:

Migrating from Small Business Server 2000 or Windows 2000 Server to Windows
Small Business Server 2003
http://www.microsoft.com/technet/pro.../sbs2k203.mspx

Additional information:

* Only one computer in a domain can be running Windows Small Business
Server 2003.
* Windows Small Business Server 2003 must be the root of the Active
Directory forest.
* Windows Small Business Server 2003 cannot trust any other domains.
* A Windows Small Business Server 2003 domain cannot have any child domains.

Refer to:

General Frequently Asked Questions About Windows Small Business Server 2003
http://www.microsoft.com/windowsserv...iew/generalfaq.
mspx

Also, please make sure you finished steps 6-12 in the KB article 884453
before running the Integrated Setup.

I hope the above information helps.

Have a good day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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I'm not trying to migrate. I'm just trying to finish the SBS install, which
right now is being held up by one incorrect item in the setup checks. It
thinks it has a Trust Relationship, which it does not have.

Do I need to pay for a support incident?

"Steven Zhu [MSFT]" wrote:

Hi Joseph,

Thanks for your reply.

Could you please let me know the exact error message? Please make a screen
capture of the message and sent it to me at v-stezhu@microsoft.com:

A. Press Alt + Pr Scrn to capture a screen shot.
B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
C. Use Ctrl + V to paste the screen shot to the canvas.
D. From the File menu, go to Save and save as a JPG file.

Also, have you finished steps 6-12 in the KB article 884453 before running
the Integrated Setup? For more information, please refer to the following:

How to install Small Business Server 2003 in an existing Active Directory
domain
http://support.microsoft.com/kb/884453/en-us

Please run the MPSReport utility and send me the output CAB file for
analysis. The MPSReport utility is available at:

http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_DirSvc.EXE

Please let me know the above info so that I can provide the further
assistance on this issue. I am looking forward to your reply.

Have a nice day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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Steven,

I have emailed you with the picture requested, and where I have placed the
CAB file for you to download. You are welcome to RDP the server, if that will
be helpful to you.

Thanks again for your assistance!

Joseph

"Steven Zhu [MSFT]" wrote:

Hi Joseph,

It was nice to hear from you again.

Unfortunately, I don't receive any email from you. Please make sure you
send the email to my work address: v-stezhu@microsoft.com. Also, please
send the MPSReport CAB file to me via email. The follow is my previous
reply:

-------------------------------------------
Hi Joseph,

Thanks for your reply.

Could you please let me know the exact error message? Please make a screen
capture of the message and sent it to me at v-stezhu@microsoft.com:

A. Press Alt + Pr Scrn to capture a screen shot.
B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
C. Use Ctrl + V to paste the screen shot to the canvas.
D. From the File menu, go to Save and save as a JPG file.

Also, have you finished steps 6-12 in the KB article 884453 before running
the Integrated Setup? For more information, please refer to the following:

How to install Small Business Server 2003 in an existing Active Directory
domain
http://support.microsoft.com/kb/884453/en-us

Please run the MPSReport utility and send me the output CAB file for
analysis. The MPSReport utility is available at:

http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_DirSvc.EXE

--------------------------------------------

Thanks and have a nice day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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I resent the message after splitting the CAB file up. Please let me know if
you receive it.

"Steven Zhu [MSFT]" wrote:

Hi Joseph,

Thanks for your email and new information.

From your screenshot of the setup error message, I find the "This server
has a trust relationship with rpco.local" error message. Please note the
following restriction in Windows SBS 2003:

* Only one computer in a domain can be running Windows Small Business
Server 2003.
* Windows Small Business Server 2003 must be the root of the Active
Directory forest.
* Windows Small Business Server 2003 cannot trust any other domains.
* A Windows Small Business Server 2003 domain cannot have any child domains.

Based on current information, I suggest you perform a system reinstall on
the additional domain controller in the existing domain, please refer to
the following steps:

How to install Small Business Server 2003 in an existing Active Directory
domain
http://support.microsoft.com/kb/884453/en-us

I hope the above information helps.

Have a nice day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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Steven,

Please review my earlier posts. This SBS server is the ONLY domain
controller. There are two servers, this one, which has all five FSMO roles,
and one other, which is NOT a DC.

We are stuck in the same place since the day of the install. We cannot
continue setup even though we have followed every article to the letter.

Joseph

"Steven Zhu [MSFT]" wrote:

Hi Joseph,

Thanks for your update.

From your earlier reply, I understand that you install the new DC instead
the old DC, Exchange is working. Mailboxes migrated well. Now, when you try
installing Windows SBS on the old server, you get the "This server has a
trust relationship with rpco.local" error message. If I am off base, please
feel free to let me know.

Based on my knowledge, I suggest you format the old server before you
install Windows SBS. Because the Active Directory information may store in
the server, and when you re-install it, the Windows SBS installation
process finds the AD info, so you get the "This server has a trust
relationship with rpco.local" error message.

I hope the above information helps.

Have a good day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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No sir, I think we've gotten off track. Let's start again.

Old Environment: One SBS 2003 Server (SERVER1).
New Environment: A brand NEW SBS 2003 Server (SERVER2) plus the newly
formatted OLD SBS 2003 Server, renamed SERVER3.

Steps taken to migrate:
1. Add a temp server to the domain running Exchange.
2. Migrate the mailboxes to the temp Exchange server.
3. Install SBS disk 1 on the new server (SERVER2).
4. After SBS setup got to the Desktop and had the Continue Setup icon
created, we added it to the domain.
5. We ran DCPromo and made SERVER2 a DC with SERVER1.
6. We transferred all the FSMO roles gracefully. None had to be seized.
7. We then ran DCPromo on SERVER1 and demoted it.
8. We then removed SERVER1 from the domain and formatted it.
9. We installed Server 2003 (not SBS) on the newly formatted SERVER1 and
renamed it SERVER3.
10. We then ran the SBS Continue Setup icon on SERVER2 and received the
error indicating there was a trust relationship.

11. To get around the error temporarily, we chose to run SBS setup disk 2 to
get Exchange installed on SERVER2.
12. We migrated the mailboxes from the temp Exchange server to SERVER2.
13. We then added SERVER3 as a member server to the domain.

We are still stuck, unable to complete the SBS setup on SERVER2. It is the
only DC. It is the only SBS server. It has all five FSMO roles. However, we
have no means of managing the SBS server because we cannot complete the SBS
setup.

"Steven Zhu [MSFT]" wrote:

Hi Joseph,

Thanks for your new information and detail information.

I understand that you cannot continue setup the SERVER2. Please let me know
whether the original SBS 2003 computer comes preinstalled from an OEM when
you purchased the computer. If so, this is a potential bug, please call CSS
via phone for assistance on this issue.

Customer Support Service (CSS) provides a higher level support than this
newsgroup support environment. Our support professionals can work on with
you more closely, thus since the issue is urgent, submiting a case is the
proper support channel that can help you resolve the issue as soon as
possible.For the CSS contact information, please visit:

http://www.microsoft.com/services/mi...v_support.mspx

Meanwhile, please be assured that we are always glad to assist you. Should
you have any other technical questions in the future, please don't hesitate
to let us know by posting in our newsgroups. It's always our pleasure to be
of assistance.

Thank you for you patience and understanding.

Have a good day!

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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