i am having an annoying problem with the shared fax service on sbs 2003.
faxing is all setup and working, either from a client pc ( windows xp) or
from the server. however from a client pc during the fax wizard the cover
page selector page is grey out, so there is no option to select a cover page,
default or otherwise. directly from the server the cover page option is
available. i have tried everything i can, does anybody have any idea what the
problem might be. i have tried logging on as an admin to the client pc but
this makes no difference.

Hi Tom_tom88:

First, some housekeeping:

1.
This group is for older versions of SBS. You may get more response in the
SBS 2003 Newsgroup.

SBS public Newsgroups:

SBS 4.x: microsoft.public.backoffice.smallbiz
SBS 2000: microsoft.public.backoffice.smallbiz2000
SBS 2003: microsoft.public.windows.server.sbs

if your current news server does not carry these groups you should
be able to connect directly to news.microsoft.com

2. Google Groups may help in cases like this, as in my next paragraph

Any help from this prior response from MS CSS:

<snip>
According to the fax help the ability to not use a server cover page is
controlled by the "Allow use of personal cover pages" tick box on the Outbox
tab of Fax properties. I have that box ticked but when sending a fax the
"Select a cover page template ..." option is ticked and greyed out. Please
could someone tell me how to enable this option so that faxes can be sent
without a cover page if the user so desires?

Thanks for your post.

From the description, I understand that the "Select a cover page template
with the following information" option is grayed out on the Send Fax
Wizard. If I'm off base, please let me know.

Actually this is a by-design feature. That option let's you choose whether
you want the cover page or not. When you invoke the "Send Fax Wizard"
directly the Fax service thinks you are faxing a cover-page-only fax. So
you must have a cover page and hence the option is checked & disabled. When
you print something (for example from Notepad) to the "Fax" printer (in
Notepad, choose File->Print, choose the Fax printer and click Print), you
get the same "Send Fax Wizard". In this case that option can be disabled
and enabled. When you choose not to send the cover page only the body (the
text in notepad) is faxed.
<end snip>

--
Larry

Please post the resolution to
your issue so that all can benefit.


"tom_tom88" <tomtom88@discussions.microsoft.com> wrote in message
news:48D26147-0A67-41E5-BBBA-1D0FD468E76B@microsoft.com...