Tech Support > Computers & Technology > Software & Applications > Thunderbird deleted my email - I need it back :(
Thunderbird deleted my email - I need it back :(
Posted by miskairal on April 15th, 2008


I used Thunderbird to download my gmail yesterday. All of it.
Unfortunately one of the default settings is to delete all email older
than 14 days. I had important emails in their with logins etc for
different sites that were up to 6 months old. Worse still is that I set
Thunderbird to delete the mail from the server I cannot find the
deleted stuff in the Trash. I cannot find it anywhere.

I found the profile folder and decided to try "Restoration" to undelete
what thunderbird threw out but Restoration is only showing up 1900+
files from the Opera cache.

Anyone got any ideas on how I can get these emails back. I didn't even
have time to do a backup for pete's sake. It all happened within a
couple of minutes.

I shall be dumping Thunderbird too. I feel this is a serious flaw. I'm
using version 2.0.0.6

Thanks for any help.

Posted by Mark Warner on April 15th, 2008


miskairal wrote:
Look in your Inbox.

--
Mark Warner
SimplyMEPIS Linux v6.5
Registered Linux User #415318
....lose .inhibitions when replying

Posted by miskairal on April 16th, 2008


Mark Warner wrote:
downloaded. The other 100 were more than 2 weeks old and have been dumped.

I have had TB set to delete messages greater than 14 days old for this
newsgroup. I did not change it for gmail but it would seem that it's
universal - whatever you set for one account applies to all.

Posted by Mark Warner on April 16th, 2008


miskairal wrote:
The default TB setting for Mail accounts is to delete from server. This
can be changed in the Tools> Account Settings> Server Settings dialog.
Completely different from the News setting, which is to delete messages
that have been downloaded to your machine after xx days.

Nevertheless, the messages would have been downloaded to your machine
before/as they were removed from the Gmail server. That's why I
suggested looking in your Inbox. Is it possible that you have a separate
Inbox under your Gmail account. I don't have Gmail set up for POP
access, but I do know that TB can be set up to have either a global
Inbox, or separate Inboxes for each account.

--
Mark Warner
SimplyMEPIS Linux v6.5
Registered Linux User #415318
....lose .inhibitions when replying

Posted by Nicetameetya on April 16th, 2008


On Tue, 15 Apr 2008 21:50:29 -0400, Mark Warner
<markwarner1954.inhibitions@att.net> magnanimously proffered:

Looking in another Inbox sounds like the best bet, but there is
another possibility and that could be that the mail went directly into
the "Deleted" folder for one of the accounts.

Posted by Brian Arthur Robertson on April 16th, 2008


Nicetameetya wrote:
It is also possible that all the emails are still on Gmail. This depends
on the action that the OP selected in the "POP Download" section of the
"Forwarding POP/IMAP" settings, when he configured POP access on Gmail
itself.


--
Brian Arthur Robertson

http://brian.arthur.robertson.google...m/freesoftware

http://brian.arthur.robertson.googlepages.com/rare-ware

Posted by miskairal on April 16th, 2008


Brian Arthur Robertson wrote:
I wanted them deleted from the server and had that set. When I went in
to see where they'd all gone all the settings were the same between the
email and the newsgroups. It's like there was no longer a distinction.
Whatever I change seems to change for the lot now.
I seem to have an inbox, Sent and Trash under the gmail account then
under Local folders I have Unsent, Drafts, Sent and Trash. Under that is
newsgroups. The emails aren't in any of those folders
Nope, I saw it briefly. I started to read them and sent one back to
gmail (after telling thunderbird not to check any more) for safe
keeping. When I went back to the inbox there were some emails gone. I
sent another to gmail and it was about then I realised how few were left
in the inbox. I think I started reading them before they'd finished
downloading.
thankyou, thankyou, thankyou!

I know what happened. I know the emails were downloaded then deleted as
per my newsgroup setting - delete if older than 14 days. I just don't
know where they were deleted to and also why the pop account picked up
on the newsgroup settings when I had it set to not delete any. I'll pay
more attention to what happens next time. Yeah I'll give it another go
Thanks guys for your help

Posted by rich on April 16th, 2008


On Wed, 16 Apr 2008 11:21:11 +1000, miskairal wrote:

I think you should still look *at* your inbox folder/file rather than the
thunderbird inbox display.
AFAIK when thunderbird deletes emails they are not actually deleted until
you compact the folders so all the emails visible or not are still in the
one big plain text file called, unsuprisingly 'inbox' - note it does not
have an extension. Open it up in a text viewer/editor to see all the
consecutive emails.
Just your luck if you have a setting somewhere that also compacts this
file.

--
rich

Posted by miskairal on April 16th, 2008


rich wrote:

Thanks. They seem to be there this time. Something weird is going on
here as when I looked yesterday that profile folder had only 2 files in
it. I can't remember what they were but looking at what I have there now
(heaps) I think that xpti.dat might have been one of them. There were no
folders, not even the news one. I reckon I've looked in the wrong place.
If I had to (and I don't have to now as they are still in gmail via the
website) how would you get those deleted emails back out of the inbox?

I have switched over to IMAP now that I've learnt what it's all about.
It's perfect for gmail. So far so good.

Thanks for your help.



Posted by rich on April 16th, 2008


On Wed, 16 Apr 2008 19:52:47 +1000, miskairal wrote:

find keywords in the 'inbox' file and then copied/pasted relevent bits to
a text file but it is tedious.

A quick google search has brought this up - might help. The URL is very
long so here is a tinyurl link
http://tinyurl.com/568euy

The only thing I dislike about thunderbird is the local folders thingy -
I have to carefully set up individual email accounts so that they appear
as separate entities with nothing in local folders. So remember that you
will have separate 'inbox' files for each account you have.

--
rich

Posted by KeithS on April 16th, 2008


miskairal wrote:
Surely if you go to your Google web page, all your email is still
there in your 'All Mail' folder? When you d/l your mail normally, it's
deleted from the 'Inbox' but remains on the 'All Mail' folder where it
can be accessed and the required info accessed from there?

Posted by KeithS on April 16th, 2008


miskairal wrote:
Surely if you go to your Google web page, all your email is still
there in your 'All Mail' folder? When you d/l your mail normally, it's
deleted from the 'Inbox' but remains on the 'All Mail' folder where it
can be accessed and the required info accessed from there?

Posted by KeithS on April 16th, 2008


miskairal wrote:
Surely if you go to your Google Mail web page, all your email is still
there in your 'All Mail' folder? When you d/l your mail normally, it's
deleted from the 'Inbox' but remains on the 'All Mail' folder where it
can be accessed and the required info accessed from there?

--
KeithS.

Posted by miskairal on April 16th, 2008


KeithS wrote:
TB to DELETE ALL MESSAGES ON THE SERVER.

Posted by PCPaul on April 16th, 2008


On Thu, 17 Apr 2008 06:54:08 +1000, miskairal wrote:

Google *never* deletes everything... that's one of the problems people
have with it...

Although you may not be able to get to it, even if they can...

Posted by John Corliss on April 16th, 2008


PCPaul wrote:
My understanding is that, in response to criticism, Google decided on a
three year storage life for email. Please correct me if I'm wrong.

--
John Corliss BS206. I use nFilter to block all crossposts and all Google
Groups posts because of Googlespam. No ad, cd, commercial, cripple,
demo, dotnet, nag, share, spy, time-limited, trial or web wares OR warez
for me, please.

Posted by Brian Arthur Robertson on April 16th, 2008


John Corliss wrote:

The Google webpage
http://mail.google.com/support/bin/a...08&topic=13287
seems to indicate that there is no time limit. I believe that the six
years referred to in the second paragraph is nothing more than sarcasm.


"Should I archive or delete?

When you're positive you won't need a message, use the Delete button to
send it to Trash. Deleted messages and conversations are permanently
removed from Gmail 30 days after you send them to Trash. Deleting
unimportant mail is a great way to free up some of your storage, but
with Gmail's free storage, you can probably keep those messages, too! If
it's possible that you'll need a message or conversation in the future,
we recommend using the Archive feature.

Archived mail moves out of your inbox and in to All Mail -- you won't be
bothered with extra messages cluttering your inbox, but you'll still be
able to find a message if you need it six years from now!"

--
Brian Arthur Robertson

http://brian.arthur.robertson.google...m/freesoftware

http://brian.arthur.robertson.googlepages.com/rare-ware

Posted by John Corliss on April 17th, 2008


Brian Arthur Robertson wrote:
I would call it simply an example.

Thanks for replying, Brian.

It looks to me like they're saying that their storing a message is an
optional thing that you can decide you want them to do by using the
Archive feature. IOW, if you don't archive a message, it gets removed
permanently from their servers.

--
John Corliss BS206. I use nFilter to block all crossposts and all Google
Groups posts because of Googlespam. No ad, cd, commercial, cripple,
demo, dotnet, nag, share, spy, time-limited, trial or web wares OR warez
for me, please.

Posted by Ron May on April 17th, 2008


On Thu, 17 Apr 2008 05:23:50 -0700, John Corliss
<jcorliss@fake.invalid> wrote:
Ummmm, not exactly.

With Gmail, what gets to your inbox stays in your inbox until or
unless you decide to label and archive it. No time limits.

What you move to "Junk" stays in "Junk" for 30 days unless you
manually remove it sooner.

What winds up in your "Spam" folder is retained in the "Spam" folder
for 30 days unless you delete it sooner.

(And before someone corrects me, I know Gmail uses the "Label" rather
than "Folder" concept, but for purpose of explaining deletion and
retention of messages to someone unfamiliar with Gmail, the language
is close enough.)

--
Ron M.
(I filter Googlespam)
alt.comp.freeware information pages:
http://www.pricelesswarehome.org/acf/Index.php

Posted by John Corliss on April 18th, 2008


Ron May wrote:
Ron, I don't have a "Junk" folder in my Gmail account. Are you talking
about the "Trash" folder? Note that I use the HTML view, so maybe it's
different.

My main concern with Gmail is that things I delete using the "Delete
Forever" button in the "Trash" folder would stay on their servers. I
don't believe this is the case, but of course there isn't any way to
know for sure.

Even if it is the case and they do keep deleted emails backed up
somewhere, I don't have to worry because the only thing I've ever used
that account for is for an automatic coupon email I get from a certain
company.

--
John Corliss BS206. I use nFilter to block all crossposts and all Google
Groups posts because of Googlespam. No ad, cd, commercial, cripple,
demo, dotnet, nag, share, spy, time-limited, trial or web wares OR warez
for me, please.


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