Tech Support > Operating Systems > Windows 2000 > Default video adapter and safemode problem
Default video adapter and safemode problem
Posted by Carrie Garth \(MVP\) on July 19th, 2003


Hi Mike,

First try booting to "Last Known Good Configuration". For more information, see the
following Microsoft Knowledge Base Article, section titled "How to Start the Computer
Using the Last Known Good Configuration"

KB315396 - HOW TO: Troubleshoot Startup Problems in Windows 2000
http://support.microsoft.com/?scid=315396

And if that does not work, and you did indeed disable VGASAVE.sys, try booting to the
Recovery Console and using the Enable Command to change the state of VGASAVE.sys from
disabled to enabled. For more information, see the following Microsoft Knowledge
Base Articles:

229716 - Description of the Windows 2000 Recovery Console
http://support.microsoft.com/search/...b;en-us;229716

244905 - How to Disable a Service or Device that Prevents Windows from Booting
NOTE: Obviously, in Step 6. you would replace Disable with Enable.
http://support.microsoft.com/search/...b;en-us;244905

--
Carrie Garth, Microsoft MVP for Windows 2000
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- c x g

"Mike Boyce" <MikesTVA@aol.com> wrote in message
news:0e1c01c34c60$bca77b90$3501280a@phx.gbl...
: I messed up the installation of a evga geForce4 MX 440-SE
: video card. I think I disabled the default video adapter.
: When I start the system with the new card installed in the
: PCI slot, the computer cycles through the boot process. At
: the end of each boot cycle, a memory dump is shown on the
: screen. The system will not start in the safemode. A
: system file VGASAVE.sys is listed as stopped and vgasave
: is listed as a problem device with an error code of 22.
: When the new card was first installed, the system detected
: it as new hardware. I did not have the correct disk in the
: drive to install the drivers. How do repair the damage
: I've done?


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