Tech Support > Operating Systems > Windows 2000 > Microsoft Installer
Microsoft Installer
Posted by Doug on January 19th, 2004


Whenever I try to install new software I get an error that
says the installer failed. In one case the error
mentioned msiexec.exe. When I search for this file it is
not anywhere on my drive. It is possible I deleted this
when I was removing files after a website pop-up started
screwing with my computer. I went to task manager and
stopped all applications and then did a search for files
dated that day in the last 1/2 hour. I may have
accidently added this file to the list I deleted.

I tried to reinstall win 2K from my CD (Service Pack 2)
and could not because I am runnning Service Pack 4. I did
not back up the files when I updated to Service Pack 4.

Does anyone have a suggestion on an easy fix here. I
am "fairly" literate but not nearly an expert. Please e-
mail me to start a dialog.

Thanks! Doug

Posted by Torgeir Bakken (MVP) on January 19th, 2004


Doug wrote:

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default...B;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver

If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.p...20710141950674

--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter



Posted by Doug on January 19th, 2004


Thanks! I also searched through the posts in this section
and found other solutions. I got it working. First time
I used this site. I 'll be back!!!

Doug


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