this is a consistently verifiable bug with Zone Alarm Pro, but since
ZoneLabs makes it impossible to report bugs, I'm going to post it as many
related places as i can and hope someone there sees it.


I run a Win2K Server SP4 VPN server (PPTP) at the office. I also use
Win2K's offline folders feature, so whether or not I'm connected, i have my
drive mappings & those folders/files I've selected appearing as though I am.
The files get synced when i connect.

when I connect to the VPN from my Win2K Pro SP4 system with ZAPro running, i
only see cached copies of any server that I have offline files from. All
others are OK. The easiest way to demonstrate is to run a "net view
\\servername" at a prompt while connected. I should see a list of all
shared resources on that server, printers & all. And I do for most of them.
But if i have offline files on a particular server, i will only see those
shares i have offline files from. The only way to see all the shares &
truly authenticate & connect to others is to disable ZAPro. I might be able
to connect & sync a file or a few, but invariably it craps out & says i'm
offline again. It's just very flaky & will not stay
connected/authenticated. Shut it down & i'm fine; re-enable it & i'm
screwed again.

like i said, if i'm not using a particular server for offline files, i have
no problem connecting, enumerating shares, & accessing files. It works the
way it's supposed to work.

this is quite annoying, because it essentially means i must disable my
firewall if i want a reliable connection & want to sync my files over VPN...
anyone know how to report these things to ZoneLabs? It's very simple for
someone to reproduce.

i just got my key & have tried only with 4.5.538 and 4.5.538.001.