Tech Support > Operating Systems > Windows 2000 > RPC Server unavailable DFS,
RPC Server unavailable DFS,
Posted by Amit Kaushal on October 13th, 2003


Hi,

I have 2 DC's (windows 2000, SP4) in a small domain of abt 30 comps
(win98, Me, Professional).

I had made a root dfs on a DC server1. Then according to all my
knowledge had deleted the root dfs from the dc server1.

Now when i start the DFS snap in and say display existing root dfs it
shows me the root dfs ie CustomerService which i had created and then
deleted (according to my knowledge).

When i click onDisplay existing DFS Root the existing display dfs root
box pops up and i go

\\IndiaIdeas.com (DEomain Name)
\\Domain DFS roots
\\CustomerService

when i click on CustomerService and then on ok all that i get is :

RPC Server Unavailable.

Have done lots of research on the net and now am finally posting it on
the net.
Was unable to find something on the Microsoft KB site. If i missed
anything there pls point me to it.Will someone please tell me where i
went wrong and how to resolve it.

Even pointing me in the correct direction will suffice.
If you want you may mail me @ amit@billdesk.com or amit@indiaideas.com


TIA
Best Regads
amit kaushal

Posted by RP on October 13th, 2003


could try to use DFSUTIL with the /CLEAN option.
This removes information from the registry.
RP


"Amit Kaushal" <amit@billdesk.com> wrote in message
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Posted by Tim Hines [MSFT] on October 13th, 2003


The RPC error usually indicates one of the following

1. Name resolution problem. (DNS)
2. Firewall is blocking RPC communication.
3. The RPC service is not running on the target.

Verify that the items above are ok. If everything seems to be ok then you
may want to run a network trace when you attempt to go to the
customerservice folder. This will usually show you where the connection is
failing.


--
Tim Hines, MCSE, MCSA
Windows 2000 Directory Services

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Posted by Mukul Gupta [MSFT] on October 13th, 2003


It seems like you haven't deleted the root properly. How did you delete the
root?
Please run 'dfsutil.exe /view' and see what information it shows about this
root (it shows the information stored for this root in metadata).
(dfsutil.exe is reskit/support tool)

--
Thanks
Mukul [MSFT]

PS: Please post DFS related queries in newsgroup
microsoft.public.win2000.file_system. Please use "DFS" in subject to make it
immediately noticeable.

PS: Please find latest dfsutil.exe (updated) at
http://www.microsoft.com/downloads/d...displaylang=en

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights


"Amit Kaushal" <amit@billdesk.com> wrote in message
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Posted by Amit Kaushal on October 14th, 2003


Hi Mukul,

i did what you had suggested abd the output is as follows:

C:\>dfsutil /list:indiaideas.com
Getting DomDfs's in indiaideas.com
Connecting to server2.indiaideas.com
Found 1 DomDfs's
Customer Service
The command completed successfully.

Ok, so now i am trying to delete DomDfs Customer Service:
C:\>dfsutil /remroot:Customer Service /server:server2.indiaideas.com
Unrecognized option "ervice"
System error 87 has occurred.
The parameter is incorrect.

So now please let me know as to what to do to delete it and the RPC
Server unavailable still comes if i go through the gui.

TIA
Amit Kaushal



"Mukul Gupta [MSFT]" <mukgup@online.microsoft.com> wrote in message news:<eQKptgckDHA.2416@TK2MSFTNGP10.phx.gbl>...

Posted by Amit Kaushal on October 14th, 2003


Hi Mukul,

i did what you had suggested abd the output is as follows:

C:\>dfsutil /list:indiaideas.com
Getting DomDfs's in indiaideas.com
Connecting to server2.indiaideas.com
Found 1 DomDfs's
Customer Service
The command completed successfully.

Ok, so now i am trying to delete DomDfs Customer Service:
C:\>dfsutil /remroot:Customer Service /server:server2.indiaideas.com
Unrecognized option "ervice"
System error 87 has occurred.
The parameter is incorrect.

So now please let me know as to what to do to delete it and the RPC
Server unavailable still comes if i go through the gui.

TIA
Amit Kaushal



"Mukul Gupta [MSFT]" <mukgup@online.microsoft.com> wrote in message news:<eQKptgckDHA.2416@TK2MSFTNGP10.phx.gbl>...

Posted by Mukul Gupta [MSFT] on October 14th, 2003


Please run 'dfsutil.exe /view:... /level:1' (high level view of your dfs
root) and send the output. Use quotes around the Dfs root name like
"Customer Service" in the command line.
You should download the latest dfsutil.exe from the latest W2K service pack
and use it.
Very likely you haven't cleaned up the root properly. So if you want to do
cleanup now, you need to use options '/unmap' and '/clean' in dfsutil.exe.
You may want to wait until I look at output of 'dfsutil.exe /view' and tell
you if there is any other issue.

--
Thanks
Mukul [MSFT]

PS: Please post DFS related queries in newsgroup
microsoft.public.win2000.file_system. Please use "DFS" in subject to make it
immediately noticeable.

PS: Please find latest dfsutil.exe (updated) at
http://www.microsoft.com/downloads/d...displaylang=en

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights


"Amit Kaushal" <amit@billdesk.com> wrote in message
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Posted by Amit Kaushal on October 15th, 2003


Hi Mukul,

Did a you suggested:

K:\>dfsutil /view:\\"Customer Service\customer Service" /level:1
Connecting to Customer Service
Can not connect to Customer Service
System error 1210 has occurred.
The format of the specified computer name is invalid.

Then i did:

K:\>dfsutil /DCLIST:indiaideas.com
1:
NetbiosName=SERVER1
DnsHostName=server1.indiaideas.com
SiteName=billdesk
fIsPdc=0
fDsEnabled=1
2:
NetbiosName=SERVER2
DnsHostName=server2.indiaideas.com
SiteName=billdesk
fIsPdc=1
fDsEnabled=1
The command completed successfully.

Then i did

K:\>dfsutil /list:indiaideas.com
Getting DomDfs's in indiaideas.com
Connecting to server2.indiaideas.com
Found 1 DomDfs's
Customer Service
The command completed successfully.

K:\>dfsutil /clean:server2
The command completed successfully.

K:\>dfsutil /clean:server1
The command completed successfully.

Then i did :

K:\>dfsutil /list:indiaideas.com
Getting DomDfs's in indiaideas.com
Connecting to server2.indiaideas.com
Found 1 DomDfs's
Customer Service
The command completed successfully.

Now tell me what i can do ??

Thanks
Amit



"Mukul Gupta [MSFT]" <mukgup@online.microsoft.com> wrote in message news:<OQZKAEokDHA.3312@tk2msftngp13.phx.gbl>...

Posted by Mukul Gupta [MSFT] on October 15th, 2003


Like I said below, you also need to use 'unmap' option in dfsutil.exe for
removing DFS root completely.

These two commands:
dfsutil.exe /unmap:\\indiaideas.com\Customer Service
/root:\\server1\Customer Service
dfsutil.exe /unmap:\\indiaideas.com\Customer Service
/root:\\server2\Customer Service

Also for command 'dfsutil..exe /view', you need to give this command
"dfsutil.exe /view:\\indiaideas.com\Customer Service /level:1"

--
Thanks
Mukul [MSFT]

PS: Please post DFS related queries in newsgroup
microsoft.public.win2000.file_system. Please use "DFS" in subject to make it
immediately noticeable.

PS: Please find latest dfsutil.exe (updated) at
http://www.microsoft.com/downloads/d...displaylang=en

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights


"Amit Kaushal" <amit@billdesk.com> wrote in message
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Posted by Amit Kaushal on October 17th, 2003


Hi Mukul,

L:\>dfsutil.exe /view:"\\indiaideas.com\Customer Service /level:1"
\\indiaideas.com\Customer Service /level:1 is a DomDfs
Connecting to server2.indiaideas.com
System error 2 has occurred.
The system cannot find the file specified.

I guess i have really screwed this up :-(
Any ideas as to how to get out of this now?

Thanks
amit

"Mukul Gupta [MSFT]" <mukgup@online.microsoft.com> wrote in message news:<OyYhXd3kDHA.3316@tk2msftngp13.phx.gbl>...

Posted by Mukul Gupta [MSFT] on October 17th, 2003


Amit,

Don't worry. Things can be clean easily - only as soon as you run the
correct commands. I have been telling to run 'unmap' command in my previous
2 email replies but you are not doing that, why?

Have you run the command that I told in my previous reply? ('dfsutil.exe
/unmap...')
After these commands are run, it should be fine for you.

Also, You have executed wrong command.
You need to execute this command (note the position of quote characters):
dfsutil.exe /view:"\\indiaideas.com\Customer Service" /level:1

--
Thanks
Mukul [MSFT]

PS: Please post DFS related queries in newsgroup
microsoft.public.win2000.file_system. Please use "DFS" in subject to make it
immediately noticeable.

PS: Please find latest dfsutil.exe (updated) at
http://www.microsoft.com/downloads/d...displaylang=en

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights


"Amit Kaushal" <amit@billdesk.com> wrote in message
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Posted by Amit Kaushal on October 18th, 2003


Hi Mukul

have executed the commands au you had suggested:

K:\>dfsutil.exe /unmap:"\\indiaideas.com\Customer Service
/root:\\server1\Customer Service"
Connecting to server2.indiaideas.com
DS object to delete:"CN=Customer Service
/root:,CN=Dfs-Configuration,CN=System,D
C=indiaideas,DC=com"
System error 2 has occurred.
The system cannot find the file specified.


K:\>dfsutil.exe /unmap:"\\indiaideas.com\Customer Service
/root:\\server2\Customer Service"
Connecting to server2.indiaideas.com
DS object to delete:"CN=Customer Service
/root:,CN=Dfs-Configuration,CN=System,D
C=indiaideas,DC=com"
System error 2 has occurred.
The system cannot find the file specified.


Thanks
amit



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