Tech Support > Operating Systems > Windows 95 > Invalid Page Fault
Invalid Page Fault
Posted by TorontoDianne on February 25th, 2004


Can anyone give me some advice on how to correct the
following:

BACKWEB-7288971 caused an invalid page fault in
module MSVCRT.DLL at 018f:78002345.
Registers:
EAX=014bf5f8 CS=018f EIP=78002345 EFLGS=00010202
EBX=00000004 SS=0197 ESP=014bf5a4 EBP=014bf620
ECX=00000001 DS=0197 ESI=006e39ec FS=59ff
EDX=7efefeff ES=0197 EDI=014bf5f8 GS=0000
Bytes at CS:EIP:
8b 06 03 d0 83 f0 ff 33 c2 8b 16 83 c6 04 a9 00
Stack dump:
7800231a 0000d630 006d63bc 009fd6f4 014bf5f8 006e39ec
00000004 006d5ef6 000004c6 007acad0 00a6d9e8 00000000
00000000 78001000 780010ed 6e612064

If I am in the wrong room, please advise.

Thank you for any help you can give me.

Posted by glee on February 25th, 2004


BACKWEB-7288971.exe is a backweb app used by some software and also by some computer manufacturers, to update from the web, while running in the background. Backweb apps can interfere with your web browsing, and you can uninstall them, or disable them through the program's options, if available.

Also, have a look here for more info on Backweb:
http://www.cexx.org/dlgli.htm

Please supply the exact path to the backweb-7288971.exe file (probably somewhere in the Program Files tree, in Windows Explorer).

What brand computer do you have? Compaq and Hewlett Packard are two companies that use a backweb app for background updates. One software that uses it is Kodak (Kodak Software Updater):
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
IIRC, Kodak give instructions for removing it, in the 'read me' files for the app, located in that folder tree.

If you are using a brand of computer that has a backweb updater factory-installed, first press Ctrl+Alt+delete, and end Task on the backweb app, then go to Control Panel> Add\Remove Programs and uninstall it. It may not be listed as "BackWeb"....instead the entry may be something like HP Software Updates, or Web Updates, or similar. Post back with what you find in Add\Remove Programs, and we may spot it for you.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


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