Tech Support > Operating Systems > Windows 95 > No Comports
No Comports
Posted by Jessica Parra on May 10th, 2004


I am currently working for Nextel Tech Support. One of
the problems that we currently see is no comports when
trying to install a modem, when our customers are using
their phones as a modem. We know that the comports are
there and the device is working properly, but the option
is not there to select a comport during our installation
process. We have an intermidiate to advanced level of
troubleshooting, and would like some basic steps to clear
up this issue when trying to instal our modems. Can you
please email me at Jessica.Parra@nextel.com or contact me
at 254-535-4749 with some information on how to resolve
this issue for our customer's using windows xp, 2000, 98,
95, ME, and NT. If you could please contact me I would
greatly appreciate it. Thank you for your assistance and
have a wonderful day.

Posted by Gerry Voras on May 12th, 2004


What model of modem is it that you are trying to install, and what are the
port numbers, irq settings, and hex address settings of the physical com
ports already on the computer?

"Jessica Parra" <Jessica.Parra@nextel.com> wrote in message
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