How current is her Virus definition table?
Various Error Messages Caused By MTX or Matrix Virus
The web page you requested is not available offline.
http://support.microsoft.com/?kbid=242191 (W95/98/se Feb. 19, 2002)

Other issues here.
http://www.generation.net/~hleboeuf/webpages.htm

While cleaning up have her check for spywares.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

--

Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm


"Bill" <wdotsmith155atverizondotnet> wrote in message
news:OLa2kthfDHA.3464@TK2MSFTNGP11.phx.gbl...