Tech Support > Operating Systems > Windows 98 > Help! Can't close certain windows.
Help! Can't close certain windows.
Posted by Sparky on February 20th, 2004


This problem just popped up for the first time after four
years of using this computer. Anyway, after I click on
icons to open up viewing windows (ie. "My computer" "My
Documents" "Recylce Bin"), I can't close the window! If I
click on the "X" in the upper right corner, nothing
happens. If I use the pulldown menu and click on "close
window", nothing happens. The only way I can close the
window is to use the Ctrl-Alt-Del function.

This doesn't happen when I use Internet Explorer. I can
open all the web browsers I want and close them the usual
way by clicking on the X in the upper right corner. It
only happens when opening up windows for file folders or
things like My Computer. Anyone know what the problem
might be?

Posted by PCR on February 20th, 2004


Perhaps update defs, & scan for viruses. Also...

(1) "START, Run, MSInfo32, Tools menu, IE Repair Tool"

It produces a rather large "Fix IE Log.txt" in C:\Windows. IE & E
are basically one & the same. If this crashes, an over-install is
indicated.

(2) Over-install IE. Try first without, but I believe it will request an
internet connection. Perhaps it is best to let it connect, actually. If
you don't care to get this fancy, just skip to step (c).

(a) Turn off interfering programs. Use http://www.pcmag.com/ 's
"StartupCop" or "EndItAll2". Or "START, Run, MSConfig, Startup tab".
Note what is unchecked, if anything. Then, go to the General tab &
disable the entire Startup Group, by clicking "Selective.." & unchecking
"Load Startup...". Reboot.

(b) Perhaps, if you haven't got EndItAll2, then "Ctrl-Alt-Del" & end
task all but Explorer & Systray. If this goes badly, start again from
top, & skip it next time.

(c) "START, Find, F/F, IE6Setup.exe". Click it in the Find window.
NOTE: If you are IE5, then it's "IE5Setup.exe". If there are more
than one (I have two each), click the one in "C:\WINDOWS\Windows
Update Setup Files" or "C:\Windows Update Setup Files", as applicable.

(d) Re-enable the Startup Group. That will automatically check all
items. Go to the Startup tab & uncheck any noted in step (a). Reboot.

(e) Perhaps go to Windows Update, to see whether it now offers
criticals.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net
"Sparky" <anonymous@discussions.microsoft.com> wrote in message
news:1440b01c3f7fb$cbe0b8a0$a501280a@phx.gbl...
| This problem just popped up for the first time after four
| years of using this computer. Anyway, after I click on
| icons to open up viewing windows (ie. "My computer" "My
| Documents" "Recylce Bin"), I can't close the window! If I
| click on the "X" in the upper right corner, nothing
| happens. If I use the pulldown menu and click on "close
| window", nothing happens. The only way I can close the
| window is to use the Ctrl-Alt-Del function.
|
| This doesn't happen when I use Internet Explorer. I can
| open all the web browsers I want and close them the usual
| way by clicking on the X in the upper right corner. It
| only happens when opening up windows for file folders or
| things like My Computer. Anyone know what the problem
| might be?



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