1. See my article, "CLEAN BOOT -- What it is and why you need it."
If using a newsreader:
news://msnews.microsoft.com/%23q4I1q...TNGP12.phx.gbl
If using an internet browser:
http://www.google.com/groups?selm=%2...GP12.phx. gbl
2. Start your machine and hold down the Ctrl key (sometimes F8 works better) or
repeatedly press it, the critical time being right at the end of the POST
period, just as Windows starts to load. With luck, you will get a Startup Menu.
Choose Command Prompt Only. At the C:\> prompt, run the following commands,
hitting <enter> at the end of each line:
smartdrv
scanreg /restore
Choose the most recent backup available. If it is older than a week or two,
forget it and cancel.
Use Ctrl-Alt-Del to reboot. If that doesn't get you back in, and online, restart
with the Startup Menu, then choose Safe Mode. Uninstall IE if possible.
Otherwise, try IE Repair. Or, in the Start, Run box, run the following:
regsrv32 /i shdoc401.dll
If none of this works, post back. If something finally gets you back into
Windows, use the suggestions found in my article, and try again. This time, do
one update at a time, starting with IE6.
--
Gary S. Terhune
MS MVP for Windows 9x
*Recommended Help Sites*
http://www.dts-l.org
http://www.mvps.org
http://www.aumha.org
How to Use the Microsoft Product Support Newsgroups
http://support.microsoft.com/?pr=newswhelp
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"jeff" <jeffrey.koone@comcast.net> wrote in message
news:01c801c35a1a$2e856710$a601280a@phx.gbl...
